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All reviews retail park hi express modern hotel usb ports the sofa bed london colney big walk in shower plug sockets included in the room rate accessible room harry potter world quick check the hotel was fully booked new build colney fox free wifi close to the hotel
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Reviewed 20 October 2017 via mobile

If what you need is a clean modern hotel close to main roads this is a good choice. Rooms are very good with a comfy bed, good tv, comfy sofa and desk for working . Also has a really good shower and tea/coffee in the room.
Breakfast is included but didn't eat it so can't comment. There is also a small bar area.
There isn't a gym and not many places to run either.
Close to retail park but need to drive to restaurants except McDonalds.
Good value for money for a two night business stay

Date of stay: October 2017
Trip type: Travelled on business
Thank 434davidj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXStAlbans, General Manager at Holiday Inn Express St. Albans - M25, Jct. 22, responded to this reviewResponded 30 October 2017

Dear David J,

Thank you so much for taking the time to leave your feedback. I do hope we can welcome you back very soon to experience our delicious breakfast.

Have a great week!

Regards,

Will Glenn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

We stayed here on monday (28/08/17) after visiting the Harry Potter studio tour. Great location & a lovely hotel. Spacious, clean & the bed was super comfy.. we were greeted by a lovely member of staff who was very helpful & friendly & also gave us some good recommendations (wish i could remember his name) the breakfast was good, cereals, croissants, & juices were my go to as we had to eat & go! But all in all i would definitely stay here again and recommend to friends & family!!!

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank CharlotteBabii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXStAlbans, General Manager at Holiday Inn Express St. Albans - M25, Jct. 22, responded to this reviewResponded 11 September 2017

Dear CharlotteBabii,

Thank you so much for taking the time to leave us your feedback! I am glad you enjoyed our beds - they really are comfy :) I have passed on your kind words to Peter who was on shift when you arrived and I am very proud to read your comments.

I hope we have the chance to welcome you back again very soon!

Regards

Will Glenn
General Manager

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Reviewed 31 August 2017 via mobile

Just stayed here one night on our way further south. Great standard of room, amount and quality of food offered was spot on, friendly, helpful staff. Fantastic value and kids vote the beds are better than their competitors!

Date of stay: August 2017
Trip type: Travelled with family
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXStAlbans, General Manager at Holiday Inn Express St. Albans - M25, Jct. 22, responded to this reviewResponded 11 September 2017

Dear Alex K,

Thank you for your kind words and taking the time out to leave your feedback. I am so pleased that the kids loved the beds - and yes they are right! :)

Hope we can welcome you back again very soon!

Will Glenn
General Manager

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Reviewed 31 August 2017 via mobile

Stayed one night before a day at Harry Potter Studios. It was very easy to get to and the parking was free and straightforward. The staff were polite, friendly and helpful. The room was spotless, it had a double bed and a sofa bed for our two teens the floor space was limited due to sofa bed nevertheless there was enough space to get to what we needed. Couldn't hear the motorway despite being practically on it. The air conditioning was spot on and everyone had a great sleep. Breakfast was well prepared and plentiful and we also took advantage of hot drinks to go as well. Sainsbury's (24 hr) and higher end out of town retail park across the road was a bonus. We would definitely return should we be in the neighbourhood again!

Date of stay: August 2017
Trip type: Travelled with family
Thank Oraclejj74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXStAlbans, General Manager at Holiday Inn Express St. Albans - M25, Jct. 22, responded to this reviewResponded 11 September 2017

Dear Oraclejj74

Many thanks for leaving us feedback - I hope that you and your family enjoyed the Harry Potter experience! It really is such a great day out.

I look forward to having you back with us very soon!

Will Glenn
General Manager

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Reviewed 31 August 2017

Had a great one night family stop-over here on bank holiday Monday. Parking a breeze and free. Room was immaculate and the extra sofa bed all set up and ready. Temperature in the room perfect. The two young guys at the reception/bar area were really friendly and helpful. Breakfast exceeded expectations. 24hr Sainsburys next door...very handy! Now we know where to stay on our route to/from Scotland. Well done to all staff!

Date of stay: August 2017
Thank in_my_bumble_opinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXStAlbans, General Manager at Holiday Inn Express St. Albans - M25, Jct. 22, responded to this reviewResponded 11 September 2017

Dear in_my_bumble_opinion,

Thank you so much for your kind words regarding our team. I will be sure to pass these on to Eddie and Lewis.

We look forward to welcoming you back to our hotel again very soon!

Will Glenn
General Manager

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