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“Service was excellent . So was the location” 4 of 5 bubbles
Review of BEST WESTERN Royal Beach Hotel

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BEST WESTERN Royal Beach Hotel
Ranked #11 of 38 Hotels in Portsmouth
Certificate of Excellence
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Service was excellent . So was the location”
4 of 5 bubbles Reviewed 21 February 2012

Best western royal beach hotel in southsea has rarely good staff .the room had a excellent seaview.would stay again.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Harrystopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at BEST WESTERN Royal Beach Hotel, responded to this review, 29 February 2012
Thank you for your positive comments we hope to see you again, Chris Gilmore GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,196 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (401)
Date | Rating
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English first
Shipston-on-Stour, United Kingdom
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Whilst the hotel is old there appears to have been some refurbishment undertaken and this is continuing. I was lucky to take the early shower as water pressure became an issue later in the morning but the hotel are remedying this problem by installing pumps - we were on the 4th floor.

The room was a spacious family room with a real third bed not the usual roll away - greatly appreciated by our 14 year old. Facilities in the room were good and the general appearance was clean, tidy and reasonably well appointed.

Overall the hotel staff made up for any small deficiencies in the fabric of the building. They were attentive, polite and made every effort to ensure the service was top quality. The restaurant was of good quality, the food well prepared, cooked and presented and the pricing was reasonable. The breakfast buffet was again well presented with plenty of choice and recently fried eggs which were replenished at regular intervals.

We took a less mobile friend with us and he was given a room opposite the lift making getting around much easier. Stairs to the car park were difficult for him but in fairness we could have collected from the front of the hotel.

Car park was convenient although a function on the Saturday meant space was at a premium.

Overall a good quality hotel with very friendly and obliging staff. Will use again.

Room Tip: Worth asking for a sea view which came at no extra cost on a great value weekend deal. 4th Floor aw...
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at BEST WESTERN Royal Beach Hotel, responded to this review, 29 February 2012
Thank you for your comments and for mentioning the shower upgrades to our 4th floor rooms which has now been completed, we hope to see you again, Chris Gilmore GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds Yorkshre
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Once again, my wife and I travelled from Leeds to stay at the Royal Beach in Southsea, Portsmouth along with two other families who had followed our advice to stay at a hotel where qulity is the keynote and guests are the priority. We were there to attend a dinner dance, superbly coordinated by Davina on the Saturday and we extended our stay to make it 5 nights, we were not disapointed and received the full benefit of this superbly located Hotel. We had fantastic food served by attentive and friendly staff, our room was kept very clean and we can only compliment the housekeeping which is to a very high standard. When querying directions to local destinations we were dealt with efficiently by a chap on reception who turned out to be a star, and we mean a star as his name was James Mason!
Well done to the Royal Beach.

Room Tip: Rooms overlooking the sea and the Pier have good veiws and no road noise.
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Silverlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at BEST WESTERN Royal Beach Hotel, responded to this review, 29 February 2012
Thank you for your comments which are most welcome and I will pass a copy to James in reception, Chris Gilmore GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hungerford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 February 2012

The hotel staff were just the best - from the initial call to reception (James) who helped with many questions and alterations with regard to our booking to a smooth Check in, wonderful room, perfect and fast breakfast, bar and room service food. We had a couple of ill members of our two family party which in many ways ruined our break but the hotel staff in particular James and Sandy were very helpful and sympathetic throughout our stay. We hope we will be going back to complete the tour of Portsmouth we planned.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at BEST WESTERN Royal Beach Hotel, responded to this review, 29 February 2012
Thank you for your comments and we look forward to seeing you again, Chris Gilmore GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, England
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

one regretably tags a hotel by its brand but this is an exception. Fantastic rooms, stunning views, attentive staff, and a restaurant quality in food and wine which exceeds the price tag. This hotel brings back british principals, english staff and the sense of client not only comes first, but is deserving of the highest service levels. This isnt the ritz, but neither is the price tag , so for 110 this is superb. This hotel has much it can teach the brand.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SteveDirect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager99, General Manager at BEST WESTERN Royal Beach Hotel, responded to this review, 6 February 2012
Thank you for your comments which are much appreciated I will pass on a copy of your review to the staff and Best Western! regards Chris Gilmore General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Royal Beach Hotel

Property: BEST WESTERN Royal Beach Hotel
Address: South Parade | St. Helen's Parade, Portsmouth PO4 ORN, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Portsmouth
#7 Family Hotel in Portsmouth
#8 Business Hotel in Portsmouth
#9 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): €
Hotel Class:3 star — BEST WESTERN Royal Beach Hotel 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Portsmouth
Portsmouth Best Western

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