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Ibis Portsmouth Centre
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Reviews (1,694)
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All reviewsrooms are smallcentral locationgunwharf quayssecure car parkshort staytrain stationcomfortable bedwould stay againone night staygun wharfhistoric dockyardtea and coffeeisle of wightyogurtuniversityferryhairdryer
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Reviewed 5 March 2012

  • Stayed: March 2012, travelled solo
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded 7 March 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 March 2012

its OK if you just want somewhere to sleep for a night, that's about it really. If you are on the larger side I would think about somewhere else the bath rooms are stupidly small, I cant for the life of me get my head around who thought it was OK to sign these off for build. The beds are ridiculously uncomfortable. I found the staff to be polite. Like I say it is what it is.

Room Tip: yea... book another hotel
  • Stayed: February 2012, travelled on business
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Thank fred c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded 7 March 2012

Dear Fred C,

Thank you for taking time to share your experience at Ibis Portsmouth Centre.

Although I understand the bathroom is limited in size, we were trying to get best out of it by re-creating the original ‘cabin’ look.
By placing glass door enclosure and using light tones we wanted to maximise the impression of bigger room.

Thank you once again for all your comments. Having the chance to know what you experienced is the best tool we can have to improve.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2012

Stayed for 3 nights. The hotel is just across the road from the Uni. of Portsmouth, very handy for my purpose. The rooms were very clean and typical Ibis small, the toilet is a squeeze. Parking was GBP6 per day extra. After 3 nights we moved to a B&B with free parking and breakfast at a lower rate.

  • Stayed: February 2012, travelled as a couple
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1  Thank Keminoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded 7 March 2012

Dear Keminkoo,

Thank you for your review.
I am pleased to read that our location suited your travel plans.
As with most city centre hotels, we do indeed charge for parking. I understand that Ibis Portsmouth is one of the few central hotels able to provide guests with onsite parking, and that the rates offered are competitive.

Thank you once again for sharing your experience. I hope we will have the pleasure of welcoming you back to Ibis Portsmouth in the future.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2012

We stayed over for the night before a ferry trip. It is in a good location and not badly priced although they do charge an extra £4 for car parking.

Clean room but very cramped and the bathroom was tiny with the smallest shower we have ever seen.

Water was not hot and the shower pressure was insufficient to was your hair.

However, for what we needed it for, it fill the bill

Room Tip: Ask for the room with the largest bathroom. An obese person would not have fit in the shower.
  • Stayed: August 2011, travelled as a couple
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1  Thank ChrisandCristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded 1 March 2012

Dear ChrisandCristina,

Thank you for your feedback. Having the chance to know what you have experienced is the best tool we can have to improve.

We will certainly review your comments & look in possible improvements.

We hope to have the pleasure of welcoming you back to Ibis Portsmouth in the future.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

Positives about the ibis, Portsmouth: location which is spot on. Staff are lovely, very welcoming & helpful. Overnight secure parking, although you pay £6 for it. Breakfast large & varied.
The room itself was very small, but beautifully clean & presented.
Negatives: the room was so hot! Altho due to be a chilly night, the room was very warm & yet no apparent means to chill, apart from opening the window but this only opens a fraction. There was a lot of noise between 1.30-3 with other guests, not the hotels fault. There was also outside noise, due to our room overlooking vents, which would probably not have a been a problem if we could have shut the window & not cooked.
Overall a good hotel for the price.

  • Stayed: February 2012, travelled with friends
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Thank racham08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded 1 March 2012

Dear Rachman08,

Thank you for taking time to share your experience following your stay.
I regret that you found the temperature of your room to be too warm and I am very sorry if this prevented you from enjoying a good sleep. Although the temperature is set up centrally according to expected weather conditions for the time of year, we do in fact provide small fans for our guest as an alternative solution for adjusting the room temperature.

Furthermore I would like to thank you for all your positive comments & I will share your feedback with our team.

I hope we will have the pleasure of welcoming you back to Ibis Portsmouth and better meeting your expectations in the future.
Yours sincerely,

Veronika Rackova
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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