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All reviews sea front brighton centre bit dated street parking four poster bed short stay enjoyable stay sea view seafront
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Reviewed 16 August 2018 via mobile

Not sure why there are so many negative reviews! It isn’t the fanciest hotel you’ll ever stay in, but for such a good price what else could you expect? It was ideal and provided all we need: A comfortable bed to rest our heads, a place where we can chill out after a long day of exploring the city & good facilities so we can get ready for the day ahead. My only criticism would be the TV, which kept losing signal whilst trying to watch it. Aside from that, it was a comfortable stay during what was a great week.

Stayed: August 2018, travelled as a couple
Thank SHBaggie27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveT258Hove, Manager at Imperial, responded to this reviewResponded 19 August 2018

We are so pleased you had a lovely time and thank you so much for your kind and thoughtful review. We would agree with you entirely and unlike the majority of hotels care enough to respond to every review. Of course the robust stance we take where we believe the criticism to be unfair does not endear us to everyone but it makes for a more interesting life. Needless to say we are very much looking forward to your next visit from the West Midlands

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

First impressions count, and mine was of dirty windows and doors as you enter this ‘establishment. Before the ‘Steve’ attack’s this review as he’s done at any criticism, I would advise him to read back to April 2018, whereby he ensures that window cleaners and a routine had been put in place . I don’t think that the windows had been cleaned since 1918 !! (And please don’t blame it on the weather either !) The staff at reception were pleasant enough. The room had an unpleasant smell that lingered and the toilet would not flush properly. Will not return. And before the manager writes he was ‘aghast’ with the negative comments, the cleaning staff are not as excellent as you make believe, as the toilet had not been cleaned as a normal hotel would of been. Not so much a tired hotel, more asleep !!

Stayed: August 2018, travelled solo
1  Thank Christian4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allegra-Sussex, Guest Relations Manager at Imperial, responded to this reviewResponded 17 August 2018

We were upset to read this review which just does not ring true, more so given the generally positive feedback from our genuine guests. No details of the room are provided and nothing here would in any way warrant such a low rating. Hopefully we can find out who these dear guests were by reaching out through TripAdvisor


Of course the windows were cleaned and we have the invoice! The recent near storms have brought a great deal of spray and the like from the English Channel and given the Imperial's excellent position in First Avenue, this should come as no surprise


I am very sorry if a handful of reviewers do not care for some of our replies but social media is a two way street so hats off to not just my colleague but all hoteliers who make positive and proactive use of this great service

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Reviewed 9 August 2018 via mobile

I stayed with my family and it’s my My favourite spot in Hove. Beautiful hotel in the center of Brighton and just across the SEA,modern rooms, great service.
Definitely recommend
Will be back!

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Stayed: August 2018, travelled with family
Thank Hunnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveT258Hove, Manager at Imperial, responded to this reviewResponded 10 August 2018

Well what can we say other than thank you so much for such a positive affirmation and for those big yellow "thumbs up". Just perfect all round. Please visit us again soon

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Reviewed 9 August 2018 via mobile

Hotel is just off the sea front about a twenty minutes walk to the Brighton Pier. Staff were warm and friendly and there is a large reception area together with bar and restaurant. The rooms are large with a large cosy king size bed. The rooms are a little dated and perhaps in need of an update. Hotel offers parking at a additional charge. Overall a well situated hotel at a very reasonable price

Stayed: August 2018, travelled as a couple
Thank Twolovers17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveT258Hove, Manager at Imperial, responded to this reviewResponded 10 August 2018

Thank you for visiting us from Bristol and this lovely review. The staff were delighted to host you and after a frenetically busy Pride weekend, this positive feedback is just what the doctor ordered. Hopefully we can see you back before too long

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Reviewed 7 August 2018 via mobile

We stayed here from the 3-6 August, in room 405. It had a lovely sea view and was a 10-15 minute stroll to all the bars & restaurants etc. The hotel was lovely and clean, and the staff very friendly. We couldn't get parking on the hotel grounds as they were fully booked, however, you can purchase permits in the hotel so you can park in a certain zone near the hotel. We had a great time, and will definitely recommend the hotel to our friends. Many thanks to all of the staff who made our weekend very enjoyable, we hope to see you again next year!!

Stayed: August 2018, travelled as a couple
Thank kelbels78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveT258Hove, Manager at Imperial, responded to this reviewResponded 9 August 2018

Thank you for this super review and for visiting us from Buckinghamshire. What a great weekend. We were so pleased we could play our part as you were delightful guests. Very much looking forward to your next visit. Renewed thanks meanwhile

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