We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good irish pub”

O'Neill's Bournemouth
Ranked #257 of 819 Restaurants in Bournemouth
Price range: US$9 - US$14
Cuisines: Irish, Bar, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: Breakfast, After-hours
Description: You'll always find a warm welcome at O'Neill's in Bournemouth. Ours is a place where you're free to go with the flow. Where great food and drink is always served with a smile. And where, no matter whether you're a regular or a newcomer, our friendly team will make you feel at home. Irish pubs are known for their hospitality - a point we love proving here at O'Neill's in Bournemouth. We are one of the best pubs in Bournemouth for Irish food, drink and atmosphere. Come and see for yourself - drop by for a bite to eat, to watch some sport, to enjoy our live music or just for the craic. Slainte!
Reviewed 2 October 2015

lovely pub the drinks are average prices but the food is great and plenty of it and the prices are quite cheep

Thank johnshapter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (169)
Traveller rating
Traveller type
Time of year
Language

97 - 101 of 169 reviews

Reviewed 21 September 2015

We quite enjoyed popping here for a couple of drinks and enjoyed the atmosphere. Lots of people eating, so we decided one night to give it a go.

Big Mistake!

We waited AGES for our burgers which we had 'doubled' up. They were totally inedible and could have been used for frisbies.

We were asked 15 minutes after the food was served if it was okay, when we told the manager that we weren't happy and gave the reason, we weren't offered a refund, or full replacement, she hardly said anything - instead she came out 10 minutes later with x1 burger on a plate!! No replacement fries, also not 2 burgers so totally inadequate as the food from the original order was stone cold and even more inedible.

What terrible customer service - the manager should be ashamed of herself for responding as she did.

    • Value
    • Service
    • Food
Thank ClaireJones001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2015

Brilliant staff and friendly warm customers. Great live music which came as a massive surprise, went again at the weekend and watched England play Rugby, Cricket and football all in the same day.

Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2015 via mobile

I visited with a few friends one of which went to buy a round handed me a pint at the bar with no head or bubbles in it I tasted it and yes it was flat, she handed it back and said sorry this is flat only to be told it was fine. The barman was pouring another pint and said you can have this one. Great. Not really he took the one I drank from put a top on it and gave it to another customer.

Thank jkt1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John P, Manager at O'Neill's Bournemouth, responded to this reviewResponded 9 September 2015

Hi,
We would like more information on this incident please call
John on 01202312174

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2015

Every time I think I will give this place a second (or third or fourth) chance to visit in a lunch hour I am always sadly let down. The service is appalling, it takes 40 minutes to get served a wrap even on a very quiet Monday lunchtime. No apology nothing. I shan't be giving it a fifth chance. Terrible.

    • Value
    • Service
    • Food
Thank 50Tracey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John P, Manager at O'Neill's Bournemouth, responded to this reviewResponded 31 August 2015

Dear Tracey
We endeavour to serve all our lunch meals within our company standard of 15 minutes we are sorry you were dissapointed by your experience we would like to discuss this matter with you further please call either John or Kevin on 01202312174
Thank You
John

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed O'Neill's Bournemouth also viewed

 
Bournemouth, Dorset
Bournemouth, Dorset
 
Bournemouth, Dorset
 

Been to O'Neill's Bournemouth? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing