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All reviews the penthouse holiday inn the marco pierre white restaurant top floor executive room overflow car park larger car chocolate bar super king bed tiny bathroom sauna and steam room good size per day walk in shower large room city centre fantastic location
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Reviewed 22 January 2018 via mobile

We did a last minute trip to Plymouth and stayed in the crown plaza which is just off the hoe, also the shopping centre is only a couple of hundred yards away.
The reception staff are brilliant we were offered a easy access room but we declined that and they then offered a room on the 3rd floor which was huge. The bed was an extra king size and the bathroom very nice with a shower over the bath.
The first night we had room service which was an extra £4 on the bar price meals and the food was excellent.the following morning we went Down for breakfast only to discover it was actually in the penthouse restaurant. The views over the hoe and harbour beyond was fabulous and if only we could have extended the breakfast all day just to watch the boats in the bay scooting across the calm waters.
The staff in the restaurant could not have been nicer and our second morning the young lady asked if we would like the same table again a prime seat.
Overall we will be going back a number of times in the foreseeable future.

Stayed: January 2018, travelled as a couple
1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 23 January 2018

Dear David L,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to see you found your time with us was so pleasant with many highlights including the food offering, spacious guest rooms and ideal location in the heart of all our city has to offer.

Once again, thank you for your kind words and I look forward to welcoming you back again and again on your next visits to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

Wow, another fab stay. Really pleased with the room this time.
My god huge bed, massive room. Thank you.
Really comfortable bed
Fab breakfast as usually.
Great size towels
Finally I usually struggle with the heat, hot rooms but this time it was perfect.

Stayed: January 2018, travelled on business
Thank moononline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 22 January 2018

Dear moononline,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to see you found your time with us was so pleasant with many highlights including the spacious rooms and excellent breakfast.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Me and my other half went there it was the best hotel we stayed in! Well for me it was the best. Asked if they could do something special for my other half’s birthday and they gave us a bottle of prosecco so we weren’t going to complain! Overall good weekend away and nice view to! :) thank you

Stayed: November 2017, travelled as a couple
Thank GeorgieM-G01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 22 January 2018

Dear GeorgieM-G01,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to see you found your time with us was so pleasant with many highlights including our stunning views. I am happy to see we were able to help in making your birthday celebrations special.

Once again, thank you for your kind words and I look forward to welcoming you back in the future.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

What a lovely hotel!! We stayed here for the evening after the wedding awards were held here! The room was spacious and clean! The bed is massive and so soft with good quality sheets! Nice little help you to sleep touches in the room! The staff couldn’t have been more attentive and the breakfast was outstanding! If you aren’t from the area it’s close enough to walk to town but the hotel itself is off the road an really quiet! We only live 1 1/2 hours away but we will defiantly be back!!!

Stayed: January 2018, travelled as a couple
Thank TripMember10202015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 22 January 2018

Dear TripMember10202015,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to see you found your time with us was so pleasant with many highlights including the cleanliness of the rooms, excellent breakfast offering and of course our wonderful team.

Once again, thank you for your kind words and I look forward to welcoming you all back in the future.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Lovely hotel with some nice helpful staff x

Lovely entrance, nice and spacious, clean.

Room was super 401 had 2 double beds with super soft quality bedding making a comfortable night x

Kyriah serving food was VERY HELPFUL as the night duty manager...

Thank you

Stayed: January 2018, travelled with family
Thank TraceyP363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 22 January 2018

Dear Tracey S,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to see you found your time with us was so pleasant with many highlights including the spacious rooms, comfortable bedding and of course our wonderful team.

Once again, thank you for your kind words and I look forward to welcoming you back in the future.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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