Excellent communication from Chris - very warm welcome - place is spotless and has everything you need. Very comfy, with snacks, tea, coffee, milk and wine provided! We had a problem with the toilet during our stay. I contacted Chris who responded immediately and sorted the issue while we were out for the day. He then left a voicemail and sent a text, updating me and said if any further problems to contact him and he would come straight out. Fortunately there were no further issues, but impressed with the response and couldnt have asked for anything more. Chris was very informative and gave advice regarding the bus service and visiting St Ives, which we followed and had a fantastic open top bus ride into St Ives with the Grand kiddies - fantastic value and such good fun - bus service is brilliant, direct from the site, regular and inexpensive. Site great, pool and staff lovely. Pitch & putt/pool/ping pong - all free, just a £5 deposit which is refunded. Would definitely recommend Chris's lovely chalet and will return - Thank you Chris for your hospitality and attention to detail - we had a fab time :)
We booked here because we wanted to be somewhere where we could access all the sights from a convenient location while being away from the bustle. We got exactly what we wanted, there's a really nice local pub, The Watermill (make sure to book in advance) and a bus available to take you into st Ives.
The chalet itself we found to be exceptionally clean, comfortable and warm enough. Everything we could have needed appliance wise was included. It's far away enough from the site bar to not hear much noise except for a bit of rumbly bass.
The only negatives really were the bed was a bit hard for our taste but that's subjective really, and the site function room was poor and a bit on the expensive side considering they want you to purchase a pass to enter. We did enjoy the live bands though!
The owner was fantastic, we could not have asked for more. Great communication, local knowledge and understanding when we had problems getting down at the time we'd originally arranged. Would have no hesitation booking again in the future!
the house was well situated, close to the shop & site restaurant / bar but still quiet and not overlooked.
the house is warm and equipped with everything you could need for your stay, all spotlessly clean.
we would definitely recommend
Excellent communication with the owner, Chris, giving peace of mind regarding the booking of the accommodation.
Chris was very friendly and helpful, the lodge was clean, cozy and comfy and had everything you needed. St Ives is beautiful, enjoyed tresco and Trebar gardens.