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All reviews bridge street car park lovely hotel discount card no lift main building on arrival bottle of prosecco continental breakfast bars and restaurants top floor excellent location triple room stayed for one night per day bottled water full english
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Reviewed 8 October 2018 via mobile

We stayed in the appartment...it was spacious clean and comfortable.The staff were exceptional especially the receptionist Heidi-nothing too much trouble -an excellent 'front of house'lady.We all enjoyed the 3 course evening dinner, and the young man attending to us-Kyle(we think)-was again friendly,knowledgable and professional.We all agreed that the food was superb and yes we would definately stay here again.

Stayed: October 2018, travelled with friends
1  Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KnowCollection, Guest Relations Manager at The Townhouse Chester, responded to this reviewResponded 3 weeks ago

Hello Diane

Thank you so much for your lovely feedback, Heidi and Kai are extremely happy with your kind words for them they truly are a credit to the Hotel. Seb our sous chef who cooked for you all also is a credit and takes great pride in the dishes he sends out for our guests.
Myself and the team Are extremely happy to hear you will be back for a future visit and we look forward to welcoming you back soon for the next Birthday :-)

Kind Regards

Jo - Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2018

really friendly staff, great food and an excellent location which is handy for all the major land marks!

Chester has a good selection of fine eateries and upmarket shops.

The roman remains are a must see.

Room Tip: ask for the annexe
  • Stayed: October 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DMcG0wan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KnowCollection, Guest Relations Manager at The Townhouse Chester, responded to this reviewResponded 3 weeks ago

Hello Mr McGowan

Thank you for taking the time to leave your review Myself and the team are Happy you enjoyed your stay with us here at the Townhouse
And enjoyed our lovely City, it was a pleasure to look after you both and we hope to see you back soon

Kind Regards

Jo - Deputy General Manager

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Reviewed 3 October 2018 via mobile

My partner and I enjoyed the 2 course Sunday lunch in the brasserie 1699 on Sunday after winning a competition on their Facebook page. The service and the food was brilliant. We couldn’t fault it at all. The portion sizes were huge and the food itself was very high quality. Hotel itself looks lovely and I wouldn’t hesitate to recommend to friends and family. Thank you for a lovely afternoon!

Stayed: October 2018, travelled as a couple
1  Thank Rach_isla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KnowCollection, General Manager at The Townhouse Chester, responded to this reviewResponded 10 October 2018

Hello rach

Thank you for taking the time to write your review
Myself and the team thank you for your kind words, especialy carl our heaf chef he realy knows how to make a great sunday lunch and takes great pride in every dish.
We hope you decide to return to try our brasserie menu soon

Kind Regards

Jo General Manager

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Reviewed 1 October 2018 via mobile

Firstly I would like to thank the staff, nothing was too much trouble and all appeared happy in their duties.
The Townhouse is very central and a ideal base for a Chester city break, the rooms were comfortable and the breakfast was very good.

Thank you

Stayed: October 2018, travelled with friends
1  Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KnowCollection, General Manager at The Townhouse Chester, responded to this reviewResponded 8 October 2018

Hello Patrick

Thank you for taking the time to write yoir review
We appreciate your feedback about the staff here at the Townhouse we realy do have a great team who Realy have a genuine passion in ensuring all our guests at the Townhouss enjoy there stay with us.

We hope to welcome you back soon

Kind Regards

Jo - General Manager

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Reviewed 29 September 2018 via mobile

I have stayed here before under previous names but they have really improved everything. Lovely room, lovely staff and fantastic breakfast. Such a nice experience. And the location couldn’t be better.

Stayed: September 2018, travelled with friends
1  Thank Pageygb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KnowCollection, General Manager at The Townhouse Chester, responded to this reviewResponded 8 October 2018

Hello pegeygb

Thank you for taking the time to leave your amazing review about the Townhouse myself and the team thank you so much for your kind words
We are glad to hear you have seen the improvements we are making since taking over

We look forward to welcoming you back soon and we hope on your next visit you can enjoy a meal in our newly launched 1699 resturant

Kind Regards

Jo - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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