On arrival no one answered the phone to lift barriers into the car park. Very bland staff who clearly need training on how to treat customers and be welcoming. The hotel is very tacky and our room was extremely small, overlooking a road and both noisy and poorly ventilated. The breakfast experience was better but there is staff overkill as the patrol the floor making you feel as if you are being watched. I really can’t understand how this has been reviewed as 4 stars on trip advisor? Not an experience I ever want to repeat and a most unenjoyable end to our lovely holiday in Scotland.
- Free Wifi
- Free Parking