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Review of Brookside Hotel

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Brookside Hotel
Ranked #24 of 45 Hotels in Chester
Certificate of Excellence
Reviewed 18 May 2016

Fantastic little hotel, food is really good, very child friendly. Staff are fantastic. Will be visiting again, little on the expensive side but its well worth it. The bin in the room had not been emptied from the previous guests.

  • Stayed: March 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Chester303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 - 108 of 437 reviews

Reviewed 17 May 2016

This was our 2nd stay here and this time we were 4 couples having a weekend in Chester. The hotel has ample parking (and there is free street parking - handy if you want to make a full day of your last day there). The rooms are nice and clean and the staff particularly friendly and helpful. Breakfast is marvellous with a full choice and freshly cooked. We all ate there one of our nights and the food was excellent. Its a pleasant 10 minute walk to the Chester walls.

  • Stayed: April 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank JohnHEv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

The hotel was easy to find and was a short (15min) walk from the city centre. It had adequate car parking The reception was quick and efficient and my first impression of the hotel was very positive. It was clean, tidy and well furnished. The staff were very friendly and efficient. The room was spacious and very clean. There was hot drinks facilities in the room and plenty of storage for clothing and luggage. The hotel bar was well stocked and the prices were reasonable. The staff were, again, friendly and attentive. The meals were fine and the food plentiful. The waitresses were friendly and efficient but there were some minor language problems but not enough to detract from the enjoyment of the meal. The prices were very reasonable and I would go there again and would recommend it unreservedly.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2016 via mobile

The rooms are good, slightly tired but comfortable. The breakfasts are wonderful & the staff extremely friendly and helpful. I would recommend this hotel for an exploring weekend in this really interesting city.

Stayed: April 2016, travelled as a couple
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2016

Booked last minute with the promise of a bottle of prosecco on arrival. Was greeted with a friendly face but was told the promise of a bottle prosecco was a joke!!! So that was under false pretences.
Smell on entry was fusty, room was disappointing with a tatty old bed which was ripped and worn, bed posts missing, curtains hanging off the rail. Bathroom was tired, old bath with with bits of dirt in, shower screen seal hanging off. Not worth what we paid and won't return.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank chris020167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Chester
#15 Romantic Hotel in Chester
Price Range: €72 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 
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Also Known As:
Brookside Hotel Chester

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