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“Disappointing and expensive”

Olive Tree Brasserie Chester
Ranked #53 of 602 Restaurants in Chester
Certificate of Excellence
Price range: US$14 - US$34
Description: Serving Greek and Mediterranean dishes with their own modern twists, The Olive Tree Brasserie aims to provide diners with an exceptional experience. A wide selection of dining options are available - choose from the a la carte, early diner, lunch pronto, vegan or Sunday roast menus. Fresh seafood daily specials and gluten free options are also available.
Restaurant details
Description: Serving Greek and Mediterranean dishes with their own modern twists, The Olive Tree Brasserie aims to provide diners with an exceptional experience. A wide selection of dining options are available - choose from the a la carte, early diner, lunch pronto, vegan or Sunday roast menus. Fresh seafood daily specials and gluten free options are also available.
Reviewed 6 April 2018 via mobile

Declared to be a Greek / Mediterranean restaurant, the food might have a greek title but is nothing like you would expect. The dips which are supposed to be home made are bland and extremely small portioned. For the mains some options were not available even though restaurant was empty. One of us had opted for Moussaka which was made with beef mince instead of lamb and nuked in the microwave. The lamb skewers at £18.95 per head consisted of 5 medium sized pieces of lamb on a skewer slightly overcooked and only warm with chips. The accompanying greek salad was definitely not greek. On the upside the burger was excellent.
The service was good, but then again it should be in an empty restaurant.
For the price there has to be better alternatives - try Turkish for proper grilled meat.

Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTree_29, Guest Relations Manager at Olive Tree Brasserie Chester, responded to this reviewResponded 19 April 2018

Hi Steve W,

Thank you for taking the time to write a review for us. All feedback is greatly appreciated.

I can only apologise that your recent experience was not up to our usual high standards. Please could you email me directly on madeleine@oivetreebrasserie.co.uk so we can discuss this further.

I look forward to hearing from you.

Kind regards,

Madeleine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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101 - 105 of 677 reviews

Reviewed 5 April 2018 via mobile

First, the menu displayed outside is difficult to read because of the way it is printed and the lighting. It’s quite romantic inside with dim lighting, so it’s nearly as difficult to read the menus at the table. I thought my main was £11, it was £21!!! Other prices are on a par with other restaurants in what is now a very expensive eating out centre, so, not cheap. The food was of a good standard, but nothing special to give glowing reports about. Service was attentive without being overdone. For that romantic special once in a while night out then go for it, but years ago I had far better Greek food at The now defunct Kebab House in Hardman Street in Liverpool.

Thank grumps147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTree_29, Guest Relations Manager at Olive Tree Brasserie Chester, responded to this reviewResponded 13 April 2018

Hi grumps147,

Thank you for taking the time to write a review for us. All feedback is greatly appreciated.

Along with our A La Carte menu, we have the Lunch Pronto menu which is a main course and a drink for £10.95 and the Early Diner menu which is a set menu of either 2 courses at £13.95 or 3 courses at £15.95. These menus are on our website so if you ever wish to return, I would definitely recommend either one, however, please be aware of the dates and timings of each.

We hope to see you again soon to try these!

Kind regards,

Madeleine

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Reviewed 3 April 2018 via mobile

Great venue being excellent all round. Atmosphere is ambient, our waiter, Daniel, was particularly attentive, and the food of a good standard. Thoroughly recommend to anyone with a taste for European cuisine who is in the area. Arguably one of the better restaurants in Chester city centre.

Thank Curious764644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTree_29, Guest Relations Manager at Olive Tree Brasserie Chester, responded to this reviewResponded 9 April 2018

Hi,

Thank you for taking the time to write a review for us. All feedback is greatly appreciated.

We are delighted to hear that you had an excellent recent meal with us. Your comments regarding the venue, atmosphere, service and food are so thoughtful and I will be sure to pass on your positive feedback to the rest of the team, especially Daniel.

We look forward to seeing you again soon!

Kind regards,

Madeleine

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Reviewed 2 April 2018

I would say the Olive Tree has Greek food listed, it serves Greek beer, but when you order a very overpriced main course do not expect it to be "Greek" staff will tell you that they do not do traditional Greek food, they do Greek food with a modern twist. In my experience this translates to overpriced, bland and over "salted" food. I really did expect better.

    • Value
    • Service
    • Food
Thank Pete W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTree_29, Guest Relations Manager at Olive Tree Brasserie Chester, responded to this reviewResponded 3 April 2018

Hi Pete W,

You are exactly right in the fact that we offer Greek food with a modern twist and I can only apologise that your recent experience was not up to our usual high standards as all of our dishes are prepared freshly on the day.

Please could you email me directly on madeleine@oivetreebrasserie.co.uk so we can discuss this further.

I look forward to hearing from you.

Kind regards,

Madeleine

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Reviewed 1 April 2018 via mobile

Had an excellent dinner over the Easter weekend. Food was all cooked fresh , service excellent ... thanks Jack and the cold Mythos served in frosted glasses was literally the icing on the cake !! Cannot recommend enough , really great place to eat , great decor and a VERY welcoming team . Would definitely return when back in Chester

Thank mikazg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTree_29, Guest Relations Manager at Olive Tree Brasserie Chester, responded to this reviewResponded 3 April 2018

Hi mikazg,

Thank you for taking the time to write a review for us. All feedback is greatly appreciated.

We are delighted to hear that you had an excellent meal over the Easter weekend with us. Your comments regarding the food, beer, decor and staff are very thoughtful and I look forward to passing this positive feedback on to the rest of the team, especially Jack!

We look forward to seeing you again soon!

Kind regards,

Madeleine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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