Both the previous times I’ve been here, I’ve been really impressed, the food quality has been 5*, the service even better and I’ve rated this place to friends and family.
This evening, I’ve taken clients here, expecting the usual high level of service and quality, however what we got was woefully short of expectation and left me embarrassed too have talked up the experience to my clients.
I’m not complaining about being moved into the back room due to the main room being redecorated, however I did have a peak in on the way out and I must say that the ‘fine dining’ experience is not being taken forward with bare faced, pub style tables being offered.
Previously I’ve felt like we’ve been looked after by our waiter at a personal level, the attention to detail has been impressive and the service of a very high quality but this evening the waiter service was nothing short of woeful.
What’s going on???
Don’t lose the uniqueness of high quality service and food, I’m sure you pride yourself on not being just like everyone else...
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