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“Good hotel for a weekend in Bristol.”

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Mercure Bristol Holland House Hotel & Spa
Ranked #24 of 38 Hotels in Bristol
London, United Kingdom
Level 6 Contributor
162 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Good hotel for a weekend in Bristol.”
Reviewed 13 February 2012

Pleasant hotel, friendly staff and comfortable rooms. Breakfast was good with a wide selection in the buffet plus items available from the menu.

A room on the second floor, as we had, is quiet (even when there was a wedding on). The pool is very small but nice to relax in rather than do any proper swimming.

There was an odd smell in our room but we could not be bothered to move as we were only there for two nights and we were out most of the time.

Room Tip: Ask if there's a wedding on as it can get nosiey near some rooms.
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  • Stayed February 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank TerryMinuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, Guest Services Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review, 18 February 2012
Thank you for the feedback, I'm happy to see you enjoyed your stay. Please, if you ever have any issues with the room, let us know so we can rectify it, we are more than happy to correct the problem.

Regards,

William Hooper
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (404)
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Birmingham, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 February 2012

My 2 friends and I stayed at the Mercure Holland House on a Spa night break and it was great. We had a ground floor room that slept 3 with 2 double beds and the room was lovely, clean and big. We had a spa treatment - Swedish Back massage which was fabulous and the Spa Manager, Tricia, was lovely and welcoming - Thank you. The swimming pool was good too. The evening meal was included in the price which was really good and 4/5 choices, we had a bottle of wine which was a good price for a hotel £16.The breakfast was buffet and a good choice.We even had time for some shopping -Cabots Circus was approx 15 min walk or £6 in a taxi. The hotel also had a locked room where we left our luggage after check-out which was FOC and very useful.
All in all we had a wonderful time with no complaints only complements. We will definately stay here again. Thank you.

Room Tip: We had a ground floor room which had 2 double beds and the room was large.
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  • Stayed February 2012, travelled with friends
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    • Cleanliness
    • Service
Helpful?
1 Thank Fiona186402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, Guest Services Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review, 18 February 2012
Thank you for the lovely feedback, I'm extremely happy to see that your stay was perfect. This is something we're extremely passionate about. I've passed on all your comments to our staff, who are extremely delighted with your feedback.

Regards,

William Hooper
Guest Services Manager
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Cardiff
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 February 2012

We stayed over Christmas 2011 - Christmas day and boxing day as there was not enough room at our daughter's house.
We had a room on the ground floor -I think everyone had a room there- the hotel was not that full!
The room was comfortable and a reasonable size - plus no real noise from the road. Bed was comfortable - bathroom very decent.
My only grumble would be breakfast -not very inspiring, a little amateurish despite their claim of local ingredients -giving them the benefit of doubt maybe all the 'good' chefs had a Christmas holiday?
I would stay there again -great position in the middle of Bristol and overall a decent experience [but I do like my breakfast:) ]

Room Tip: Quieter at the back of the hotel.
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  • Stayed December 2011, travelled with family
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Helpful?
Thank AndrewP123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, Guest Services Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review, 18 February 2012
Thank you for your feedback, I hope you had a wonderful Christmas with us, and we hope to have you stay with us again in the near future.

Regards,

William Hooper
Guest Services Manager
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Nottingham
Level 5 Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 February 2012

Overnight stay in Bristol for midweek business paid for by my employer. Nice hotel in a good location for the centre. Happy to check me in at 10a.m and I was able to park in the rear car park with no bother at an additional cost of £5 with collection later the next afternoon. The staff were polite and the service good. I personally can't fault the room (469) - well appointed comfortable and clean with a nice en-suite and everything one would expect but some of my colleagues had no heating which, on the evening when it plummeted to below 0 degrees C, they were not too happy with. I believe that use of WI-FI was at an additional cost and on the expensive side as were the cost of drinks in the bar. We eat out in the evening with a nice variety of restaurants just around the corner near the river front. I did eat breakfast in the restaurant which was good, with the usual wide selection of cooked and cold dishes. There is a small gym and pool on site but did not use it. Would be happy to use it again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pagey54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William H, Guest Services Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review, 18 February 2012
Thank you for the feedback, I'm happy to read you enjoyed our hotel. I do hope you stay with us again in the near future.

Regards,

William Hooper
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Bristol Holland House Hotel & Spa

Property: Mercure Bristol Holland House Hotel & Spa
Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Bristol
#13 Business Hotel in Bristol
#13 Family Hotel in Bristol
#14 Luxury Hotel in Bristol
#16 Romantic Hotel in Bristol
Price Range (Based on Average Rates): €
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Official Description (provided by the hotel):
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 
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Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol

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