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Lake Crackenback Resort & Spa
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Reviews (793)
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11 - 16 of 794 reviews
Reviewed 28 April 2018

We are a family of 4 and stayed in a house over the lake. It was clean and so comfortable and had all the facilities we needed. The resort was great fun for everyone. We used the pool, gym, archery, trampolines, segway tour, running track and mountain bike tracks. WE also walked up Mt Kosciusko. The staff were so friendly and the weather was beautiful. We will definitely come back again

Room Tip: We had house 19. It's close to everything!
  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Emily F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded 4 May 2018

Dear Emily F,

Thank you for your fantastic review.

We are very happy to hear that you and your family had an enjoyable stay. Its great you were able to make the most of the various activities we offer at the Resort, as well as the surrounding sights. We live in a beautiful place!

We look forward to welcoming your family back to the Resort in the future.

Kind regards,

The Lake Crackenback Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

We had a wonderful stay 4 night stay at Lake Crackenback. It’s close to Jindabyne and Thredbo which made it a breeze to go explore the tracks with the mountain bikes but far enough away to enjoy some RnR. We will definitely be heading back here again!

Stayed: April 2018, travelled as a couple
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded 27 April 2018

Dear Richard W,

Thank you for providing us with such positive feedback on your recent stay with us at Lake Crackenback Resort & Spa. We are happy to hear that you were able to relax and rejuvenate while also exploring the beautiful surrounding area and mountain bike trails.

We look forward to welcoming you back again.

Kind regards,

The Lake Crackenback Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

Had a great time with the family during our 5 day stay. The staff went above and beyond to make our stay memorable.
One quibble, there was only one eatery open during our stay (the Alpine Larder) as for some reason the Cuisine Restaurant failed to open on the Thursday as scheduled somehow due to the commencement of the NSW school holidays starting the next day?. This meant that on site eating options were prohibited. The Alpine Larder menu is OK, however the lack of any Gluten Free items on the kids menu is restricting and needs to be rectified. Perhaps a more flexible approach to providing the adult menu catered to kids portions might help.

  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded 21 April 2018

Dear Matthew L,

We very much appreciate your comments regarding your stay at Lake Crackenback Resort and Spa. It is always a pleasure to receive positive feedback. We are glad to hear that you experienced a high quality of service and enjoyed the beautiful surroundings. Thank you for your feedback, it is extremely important to us as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Kind Regards,

The Lake Crackenback Team

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Reviewed 16 April 2018

Amazing location perfect for exploring the local area. Being off season and not school holidays it was very quiet and peaceful with not many children around. Only one restaurant was open which had a lovely cosy atmosphere, food was average but timely and polite service. Buffet breakfast was also average and not much choice of fresh fruit or quality of products. Free activities were a definite bonus and the dual suspension hire bikes were in very good condition, a little over priced for a two hour hire. Accommodation was a good size for a studio and facilities all worked and were clean. Only negative was the owners of the property arrived at 10.30pm at night and spent an hour or more banging around up and down stairs in heels, unloading their car. We had an early start in the morning so didn't appreciate them overlooking their paying guests underneath or noisily gardening in the afternoon, directly outside our room, whilst we were trying to enjoy a quiet last day on the resort.

  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 334julieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded 21 April 2018

Dear 334julieo,

We very much appreciate your comments regarding your recent stay at Lake Crackenback Resort and Spa. We are happy to hear that you had a relaxing stay at the Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back to the Resort in the future.

Kind Regards,

The Lake Crackenback Team

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Reviewed 15 April 2018

We did the electric bike tour, using the bike shop at Crackenback, up to the top of Mt Kosciusko for the sunset. It's an easy ride with a tour guide and a 990mtr walk at the end to the actual summit. There were cheese, crackers, dip & schnapps once we were in position to watch the sunset. Jono, our tour guide, was full of interesting information & made the ride so interesting and fun, A GREAT way to say you've been to the top of Australia!

Stayed: April 2018, travelled as a couple
Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this reviewResponded 20 April 2018

Dear Alison D,

Thank you for a great review of our Mt. Kosciuszko sunset tour. It certainly is a magical way to visit and experience the top of Australia. I will pass on your kind comments to our Activate team, it is always a pleasure receiving such positive feedback.

We look forward to welcoming you back to the Resort in the future.

Kind Regards,

The Lake Crackenback Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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