Took my wife to this fish and chip establishment at approximately 6.30 pm on Monday. Obviously something wrong at the restaurant counter. Workmen banging with hammers accompanied by loud drilling sounds - all in an area with food passing through and hot/cold drinks being prepared. Not an ideal environment in which to enjoy an evening out. Service was very slow although the young lady who eventually served us was pleasant and polite. My dessert of Apple and Blackberry Crumble with custard was worth waiting for and provided us with the laugh of the evening. The young server, when the crumble and hot custard was eventually produced, asked me if I wanted a spoon with which to eat the dessert!!! Somehow a knife and fork didn't seem appropriate!!! Perhaps it's time the management of this restaurant invested a little time explaining CUSTOMER SERVICE standards and expectations to his/her young employees. Having said all that, the quality of the meal was excellent but some general and basic improvements are necessary to encourage return customers.