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All reviews pool table salad bar superior room something for everyone third floor half board ski room the hotel staff tea coffee ski boots lots of choice downhill skiing nice view ruka village crystal ski drying cupboard winter
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Reviewed 24 October 2022

Visited here many times as a couple and with a family. Good enough for many purposes and very centrally located. Karhunkierros trail starts/ends appr. 200m for hotel as well the skiing starts even closer in winter. Restarant offers proper meals with reasonable prices. If travelling with family you should consider to book presidential suite - those are spacious, have own sauna and fireplaces...

Room tip: If travelling with family you should consider to book presidential suite - those are spacious, have own sauna and fireplaces...
Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pauli P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scandic Rukahovi, General Manager at Scandic Rukahovi, responded to this reviewResponded 6 November 2022

Hi Pauli, Thank you for visiting us and your feedback. Nice to hear that you liked our hotel. Our President Suite offers a great setting for enjoying your holiday in the fells. The suite has a sauna, jacuzzi, fireplace and a large balcony overlooking the fell. Hope to see soon back in Ruka. Best regards Petri

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Reviewed 24 September 2022

Rooms were above average. Rooms have basically everything you expect.
Food was also good. Breakfast had a quite wide selection of everything.
The quality of customer service was variable. Another half of staff were the most kind while another half were quite rude.

Date of stay: September 2022
    • Value
    • Rooms
    • Service
Thank Mhilleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scandic Rukahovi, General Manager at Scandic Rukahovi, responded to this reviewResponded 6 November 2022

Thank you for visiting us and your feedback. Have a nice winter and hope to see you back in Ruka. Best regards Petri

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Reviewed 17 March 2022

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Scandic Hotels
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Scandic Rukahovi, General Manager at Scandic Rukahovi, responded to this reviewResponded 24 June 2022

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Reviewed 6 February 2022 via mobile

I recently stayed at the Scandinavian Rukahovi hotel as part of a Crystal Ski half board package deal. The hotel is in an excellent location, in fact, I don’t think it could be any better! 20 seconds walk and you’re at the gondola. Covid restrictions in Finland meant that bars had to close at 5 pm and restaurants at 6 pm although takeaway dinner is available in the hotel until 7pm. I actually quite enjoyed the buffet dinners and tried some new things like reindeer, moose and pike! As well as the hot buffet selections (normally one meat, one fish and one vegetarian dish) there was always a salad bar, two dessert options and a tea/coffee bar. Breakfasts were lovely and plentiful with options to suit all including a separate gluten free station. It was taken in the large 3rd floor restaurant overlooking the slopes. It was very nice to see the restaurant staff sitting down to eat their breakfast after the buffet was closed. I stayed in a superior room which was very spacious with a balcony (looking over the back but I did get some good views-see picture attached!) The room had a sofa, a comfy chair, two comfy beds, a large dressing table, large wardrobe and hanging area, a drying cabinet and a huge bathroom with an amazing hot and powerful shower. There was also a hairdryer in the bathroom. There were no central controls for the heating but we did not have the radiator on all week as it was plenty warm enough, in fact, we opened the balcony door slightly on a few nights to let some nice fresh air in. The superior rooms are in the main part of the hotel as you exit the lifts and luckily our room was on the third floor which also housed the breakfast restaurant and the saunas. Saunas are separate for men and women. There are signs in saying no more than two persons right now because of covid restrictions but I rarely saw anyone else in there when I went. There is a playroom for children opposite the saunas and in the large reception area there is a pool table, sledges to hire and board games. There are quite a few areas to sit down and relax there but we weren’t sure if you could after 6pm just now. Also in the ground floor is the ski room. It is large and houses individual cages which you can get a key for from reception. Certainly very handy instead of carrying your equipment up and down to your room. On that note, I was shocked on a couple of occasions to see people coming to dinner in their ski boots. The restaurant floors are wooden and as I saw on a couple of occasions can be quite slippy. I personally found it quite rude and unsafe (dropping snow onto the floors) to not even have the decency to pop them off. Oh I’m fact, I did see one guy take them off at the table he’d sat at, right next to the buffet. Imagine the smell! Maybe a reminder in the room info and restaurant entrance that ski boots shouldn’t be worn in there?
Anyway, would I return to the hotel? Yes I would. The staff were all lovely and friendly despite me only knowing a couple of words of Finnish. The hotel is clean, well presented and like I said at the start, is in the best location in Ruka :)

Room tip: A superior room is good as it has a sofa, a fridge, a balcony and is in the main building so not far to walk
Date of stay: January 2022
Trip type: Travelled with friends
Thank 994tezc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scandic Rukahovi, General Manager at Scandic Rukahovi, responded to this reviewResponded 22 March 2022

Hi 994tezc,

Thank you for taking time to review our hotel and share your experiences. It is good to hear that your stay with us went well and you got to enjoy the short distance we have to the slopes. I will forward your note on the ski boots in restaurant. It is shame that corona restrictions had effect on your holiday, but hopefully next time you get to enjoy our country and hotel without them.

Sincerely yours,
Katariina/Reception

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Reviewed 10 January 2022 via mobile

The quality of the room is ok but of a distance from reception up a lift and down and up stairs so if you have mobility issues that’s a problem. No sauna in room I was led to believe there would be and all saunas out of order or you have to pay! pool table out of order and food no al carte just cold gloop if your going half board. Restaurants close at 8 due to covid no nightclub nothing to do part from ski and sleep

Date of stay: January 2022
Trip type: Travelled with family
Thank rockysdad1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Scandic Rukahovi, General Manager at Scandic Rukahovi, responded to this reviewResponded 21 August 2022

Hi, thank you for your visit and feedback. We are sorry that the visit did not go as you had hoped. We hope to see you again so that we can offer a better hotel experience. Best regards Petri

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