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“A Nice Lunch”

Herons Restaurant @ Heriot Bay Inn
Certificate of Excellence
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 25 September 2017 via mobile

We arrived on an earlier ferry than anticipated so stopped off here for lunch before checking into our accommodation.

We were welcomed and seated on a pleasant deck in the sunshine. The inn is close to the ferry dock for the Cortes Island ferry, so there was lots going on.

We chose the chicken & brie on a bun and fish & chips, both of which were good, hot and well-presented. The server was very pleasant and attentive.

A visit to the washroom indicated a need for an upgrade and we found the interior was rather dated and dingy.

Thank Westerham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heriotbayinn, . at Herons Restaurant @ Heriot Bay Inn, responded to this reviewResponded 20 October 2017

We are glad to hear you enjoyed lunch on our beautiful deck.
We are an old building and are constantly upgrading as we can. Thank for your feed back.
Cheers!

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30 - 34 of 234 reviews

Reviewed 25 September 2017

I must admit that the choices near Heriot Bay are rather limited. But anyhow the HBI offers a fine menu with several yummy things to eat for a resonable prize. Also nice: there is a big focus on local products.

One minor point: it can get busy so reserving upfront is a good idea.

Thank quaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heriotbayinn, . at Herons Restaurant @ Heriot Bay Inn, responded to this reviewResponded 20 October 2017

Thank you for your comments :)

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Reviewed 6 September 2017

Great food and service, you can also come on a karaoke night or when they have live music. The HBI is a real island pub with lots of locals and a friendly feel. We had a blast at karaoke!

Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heriotbayinn, . at Herons Restaurant @ Heriot Bay Inn, responded to this reviewResponded 20 October 2017

Great to hear! karaoke is always a good night not to miss!

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Reviewed 4 September 2017

We walked through the restaurant and ended up eating in the pub
The place was filthy / dated and in dire need of a total renovation
The bathroom was even worse than expected

The food we ordered too about 35 minutes to arrive and there were only a few beer drinking locals in the pub so there was no excuse, nor was there an apology from the server

I guess when you have a monopoly you can do whatever you want
We certainly will not return

    • Value
    • Service
    • Food
Thank oldtiredandretired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heriotbayinn, . at Herons Restaurant @ Heriot Bay Inn, responded to this reviewResponded 11 September 2017

Thank you for your feedback. The pub kitchen is shared with the dining room. If one room is busy it can slow down service in the other. This should have been communicated to you. Our apologies. If you would like to talk to management please email info@heriotbayinn.com and we would be happy to discuss this further and have you back to try again.

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Reviewed 28 August 2017

Heron's Restaurant is supposed to be a fine dining experience with a pub next door (and pub menu you can select from), if desired.

My wife ordered from the pub menu. A Beet Salad starter, with a main course of Thai Style Red Curry with Chicken. I ordered from the fine dining menu with a starter of Pacific Fish Cakes and a main course of Seared Wild Salmon.

Service was prompt and friendly for ordering drinks and food.

Below is an outline of our food and experience.

Pacific Fish Cakes - 5/5 - Presentation, Taste, Value - all excellent

Beet Salad - 4/5 - marinated red & gold beets, herb-rolled goat cheese, arugula, and dressing were excellent... beet chips (while added to the visual presentation) were dry and rather tasteless. They needed more moisture and/or flavour... or could be removed from the dish all together.

Thai Style Red Curry with Chicken - 4.5/5 - Presentation & Value were excellent. Taste was very good. Lots of chicken. Chicken and vegetables were cooked perfectly. Spice level was very mild, for a Thai Curry dish.

Seared Wild Salmon - 2/5 - Presentation was good, however that is where it ended. Taste and Value were very poor. The salmon was quite overcooked and very dry. The "Fresh Garden Peas" were also very overcooked. "British Mushy Peas" would have been far better description. When the above was mentioned to the server during the quality check, there was no offer to provide something else, or offer a complimentary desert or drink, or reduction to the bill, just a "thanks for the feedback".

For a $29 "fine dining" entree, they seriously failed to meet quality/value expectations on the Seared Wild Salmon. They failed a second time (on service) when they offered no alternative (or reduction) for such a poor entree.

For this double failure, Herons Restaurant "fine dining" section gets a 2/5 rating, while the PUB fare gets a 4.5/5

    • Value
    • Service
    • Food
Thank Roger T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heriotbayinn, . at Herons Restaurant @ Heriot Bay Inn, responded to this reviewResponded 20 October 2017

Thank you for your review. We are sorry that not everything was to your liking. If you would like to contact info@heriotbayinn.com to discuss this further we would be happy to invite you back for another meal.

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