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All reviewsmotel catcomfortable bedsshower headself cateringbedroom unitdecent sizebusy roadwould stay here againenjoyed my staykfcunitsteflonsupermarketkitchenettekiwi
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Reviewed 13 October 2017

Quiet but central. We had a 2 bedroom unit and could not hear any road noise. This is the very old style family motel. Spacious rooms very clean but tired - No heat pumps, no air conditioning. Marked carpets but clean linen. Beds comfy enough and there's even a pool for the kids come summer.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Luvinspoonful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Great things were our room was clean and tidy, beds and linen fab and parking was great. We selected this property over another due to the heated pool and children's playground. The pool heater was 'broken' (and we had to take the cover off ourselves) In the playground one of the swings was broken and the trampoline was also broken, the tv untuned and the fridge froze our food. When I let them know about the fridge they said it must have been set too cold.. Overall it was fine, but we were disappointed with the advertised amenities not being as described.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank np465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Family of 5 in a 2 bedroomed unit. Bed, Linen and towels were clean and crisp but that was the only good part. Holes in walls and a door (one partially fixed but not very well). 3 dinner plated, 2.knives, 2 forks, 3 spoons and no teaspoons which meant there wasn't enough of anything to have a light meal. Tiles lifting (badly) in bathroom. 3 rooms had blown lights. All rooms had bad marks on walls, missing paint and marked curtains. I could go on. Generally we had a good sleep in clean beds but the whole place is very dated and in need of a good tidy up and basic maintenance. Ok for a quick nights sleep but for what we paid for the unit I was expecting a lot more. Wouldn't recommend unless you are desperate.

Stayed: September 2017, travelled with family
Thank Erin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Comfortable, warm beds and crisp linen but totally let down by the standard of cleanliness of the rest of this motel.
We stayed in two units which were equally dirty. Both units were spacious with own balconies/small courtyard. Downstairs one very damp, with terrible condensation in the mornings. Patches of mould on walls and curtains. Most net curtains have been removed due to mould and not replaced throughout this whole motel! Everyone passing can see right into bedrooms, kitchen etc, so we had to leave curtains shut all the time. Serious lack of privacy and felt insecure as laptops, luggage etc could easily be seen by passers-by.
Old spills on floors and carpets, cutlery unclean, cupboards not wiped out. Empty milk bottle left in fridge, microwave not wiped out. Moved couch to one side to get to plug and found it to be covering up a large, old spill of something. Two printed invitations from 2012 were resting on wall down the back of the couch so it seems to have not been moved since then. Any furniture pushed aside revealed vacuuming hadn't been done properly. Male cleaner actually walked into our unit before 9am while we were still in pjs!! He had given a quiet knock then let himself in without waiting and I met him in the hallway! Not good.
Cigarette butts on balcony and piles of butts around the grounds, as well as rubbish. Pool and spa unmaintained and closed.
Noise from traffic quite bad and other noisy guests were not asked to keep it down. We were kept awake from 2am to 5:30am one night. I asked manager about this and she replied that the guests hadn't seen each other in a long time. No apology.
There were a few positives. Free adsl wifi was provided with excellent reception and free guest laundry available. Sky basic 5 channels with average reception.
Excellent location between Takapuna and Milford, minutes away from motorway and main shopping precinct, close to supermarkets, beaches, parks and lake.
Ample parking.
Host attitude and friendliness 5/10. Reluctantly helpful. English is second language.

Stayed: August 2017, travelled with family
Thank kiwichik2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

We were a party of 16 adults and 2 babies in Auckland for our son's wedding. Everyone was happy with their units, they were comfortable and a good size. We had family and friends arriving at different times and on different days, the staff was very accommodating and helpful. Great location. Will be back next year with friends from the US.

Room Tip: Downstairs units if mobility is an issue.
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank joybellataylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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