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“Wilplay is great, but the staff seems unhappy, bored and not too helpful.”

WildPlay Element Parks Maple Ridge
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Maple Ridge Aerial Adventure Course
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Owner description: In Maple Ridge BC, people ages five to adult enjoy outdoor adventure games in the tree-tops. The popular Monkido aerial obstacle courses include dozens of suspended obstacles and zip-lines. Guests move at their own pace across tightropes, plank bridges, swinging logs; cargo nets, tree ladders, and more surprises - six to 60 feet (2-18m) above ground! Demonstration is included; no experience is necessary - just the ability to "monkey-see, monkey-do"! ...Thrill seekers test their mettle with a What's To Fear Jump (WTF Jump), a 40-foot loose-line leap from high perch to forest floor.
Reviewed 29 June 2011

We took 4 kids aged 10 and 11 to the Monkido area for the first time. The initial orientation or training session must be mastered before starting the coarse. During orientation our group of about 20 (perhaps a few less) watched as the instructor showed how to proceed. SHe wasn't very clear and wasn't very wordy or friendly. She stood at the opposite end of the training coarse while people were making all sorts of mistakes at the beginning. We ended up talking other people through it as well as our own 4 kids....she finally chimed in once in a while.
Once the kids showed proficiency during training, they were let loose to tackle the real thing. The girls had a blast. There were 2 safety-type employees here who looked bored and were very unfriendly.
Don't forget your bug spray. On a hot day, you might want to stop of at Maple Ridge Spray Park on the way out for a picnic and some more play time.

5  Thank kickypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildPlayElementParks, Director of Sales at WildPlay Element Parks Maple Ridge, responded to this reviewResponded 18 July 2011

Dear Kickypants-

Thank you for your comments; your feedback is very important to us. We are very sorry to hear that you were disappointed with the service you received at our Maple Ridge park. At WildPlay, the guest experience is a top priority, and we pride ourselves providing an exceptional experience to every guest. Our team is reviewing the feedback you provided and we would like to learn more about what occurred during your recent visit to our park.

We hope for the opportunity to welcome you back, and provide a more positive experience in future. I invite you to contact me directly anytime to discuss your experience further and hope we can resolve any dissatisfaction from your recent visit.

Best Regards,

Brandon Williams on behalf of-

Wendy Mein
Park Manager
WildPlay Maple Ridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (95)
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"zip line"
in 8 reviews
"great fun"
in 6 reviews
"afraid of heights"
in 3 reviews
"older kids"
in 3 reviews
"place is great"
in 2 reviews
"sign a waiver"
in 2 reviews
"challenging enough"
in 2 reviews
"adventure course"
in 2 reviews
"a lot of fun"
in 3 reviews
"beautiful setting"
in 3 reviews
"all ages"
in 5 reviews
"year olds"
in 3 reviews
"fun times"
in 2 reviews
"picnic tables"
in 4 reviews
in 8 reviews
in 8 reviews
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95 - 95 of 95 reviews

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