Where to start ? The beds are really not comfortable, cleaning lady cant read do not disturb sign and there was mices in the A/C. Owner said it happens ???? At least they changed our room & front desk staff are goodMore
- Free Wifi
- Free Parking
Where to start ? The beds are really not comfortable, cleaning lady cant read do not disturb sign and there was mices in the A/C. Owner said it happens ???? At least they changed our room & front desk staff are goodMoreShow less
Hello Jeff,I apologize for the inconvenience you went through during your three day stay with us .Hope you enjoyed your late checkout :) . Kindest Regards ,
Motel is approx 10 mins drive to Ottawa center. We stayed there during the weekend and had no problems to get to downtown quickly. (Could park for free in center.) Having good connection to highway but silent. Outlets, shops, cafes, restaurants nearby. Room is ok, with a bit noisy air-con. Parking in front of the door. Receptionists were very nice and helpful. Breakfast was included, and it was very delicious.
Thank you for taking the time to review the Motel . We hope to see you again if your travel brings you in the Ottawa/Gatineau region. Kindest regards ,
My first impressions when I entered my room were:
This is quite small!
This is not ready!
Bed wasn't made, garbage in the bin and no towels.
Besides, somebody had been smoking.
The receptionist handled it nicely, however! I was moved next door.
Still small, but clean and ready!
In general the place needs a makeover. The physically challenged or elderly may not be able to open or close the door to the room. You have to really give it a yank to get in or close the door.
The A/C is quite noisy, but can be turned off. You just need to locate the correct remote. The same receptionist did phone to confirm, I had it figured out.
Access to the motel can be a bit of a challenge at the moment, as roadwork is going on. There is, however, a back entrance, if you can find it.
Room is equipped with a coffee maker and a fridge, of which the later worked nicely. (don't do coffee myself).
WiFi works so-so. Signal is weak and it may take you 2-3 tries to get your page loaded. Could be a problem logging into your bank or e-mail!
One of the bulbs in the ceiling lamp was blinking on or off every minute or so.
Breakfast was served 7-11, and was OK. Cereals, toast and sweet bread. Juice, coffee and tea. I have seen a lot worse!
Staff was willing to answer 'stupid' questions. Even in English!
The hotel is reasonably priced. The WiFi which they advertised, does not work, I have stayed twice, a month apart, and each time was informed that it was being worked on, and would be up in an hour. Waited all night and tried the following morning to no avail. Please don't advertise something that u cannot offer. The bed was a little too hard for my liking. They offer free breakfast which is quite good.
Hello Deb ,
Thank you for your feedback . We are currently working on the WIFI . We do appologize of this inconvenience . Kindest regards ,
Was clean, quiet, amazing customers service! Continental breakfast was very good super clean. Our kids loved the pool. Life guard on duty during open hours. Location was great and bilingual was appreciated.
Hi Tanya , I am happy to hear you enjoyed your stay with us . We look forward to see you in the near future .
Kindest regards ,
For a budget motel they were very good. Bed was very small, so was room. But I knew that so it was fine. Bed was very firm which I like. It was clean and the front desk staff was very outgoing and friendly. Close enough to some fast food, a decent restaurant La Creppa a stroll down the road. The on,y thing I wasn't wild about was the padded toilet seat. Haven't seen one of those in more than 20 years which made me think of all the butts that have sat on it and how it's fabric material and then I got a little weirded out. Lol. I think they should invest $25 in a new cleaner moulded plastic toilet seat.
I'd stay again for sure.
Hi Glen !Thank you for the review .We did make the change in the toilet seat in the room.
We hope to see you around ,
Kindest Regards ,
Motel Montcalm ,