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All reviews the owner solar panels private deck flat screen tv full kitchen room was clean pride of ownership pleasant stay main street bbq area car show three nights lake louise queen bed short drive little gem silvia
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Reviewed 6 October 2016 via mobile

We needed a place to stay overnight and picked this one because the sign outside said free hot pool entrance. Were placed in room #1 which is in front beside the office. Got one free coupon for pool which was fine. Room was $84/night and free wifi. Very clean - you could tell it had been renovated. Rather compact but okay for two people just staying one night. No closet or dresser but metal shelves on the wall. The problem is that it has a single pane window and the road noise was really loud. Owner told us that he MAY be back in office by 9 am next morning for checking out and he could give us the phone number of someone we could call if leaving earlier...strange way to do business at a motel???? Husband told him we would just leave key in room. Probably would not stay here again as rather pricey for what we got.

Stayed: September 2016, travelled as a couple
1  Thank Buddiescalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia-Bjorn, Owner at Crescent Motel, responded to this reviewResponded 15 October 2016

Thanks for taking the time to write a review about your recent stay at our Motel.
As you mentioned we have newly renovated, modern and very clean rooms and we work very hard to ensure that all our guests enjoy their stay. As such we make sure to inform everyone, before making a decision on which room to rent, that room #1 is at the front of the building beside the office while the remaining rooms are further back in a quieter setting.
As we do live right above the office we are always available for our guests. That's why we are astounded to read that you were told at sign in that we may not be in the office in the morning and you would have to call somebody. Our official office hours are from 9am until 11pm with a key drop available for checkout times before 9am.
It is regrettable that you did not share your feelings with us in person as we would have appreciated the opportunity to clear this miscommunication in person.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2016

We stayed here for two nights with a big day trip up to Banff in between. It was a great home base. Very clean and bright, and recently remodeled. We had a cabin with a full kitchen which was very handy. The host was welcoming and friendly, and gave good advice for our travels. The location was also convenient for a trip to the hot springs, and free tickets were included in our stay. The only drawback was slow Internet.

Room Tip: Ask for the cabins. They aren't secluded, but the kitchen and sitting rooms are nice.
  • Stayed: August 2016, travelled as a couple
    • Value
    • Sleep Quality
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Thank Heidi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2016

have rented at this motel 2 years in a row for September car show in Radium. Can not say enough about this place. It is beyond any expectations I had the suite was spotless, beds very comfortable. The owners go above & beyond to accommodate your needs. This year we got in a night early, the accommodated us with a different room as we had not reservation for that night. made sure all our needs were met even though we truly imposed by coming a night early on a very busy weekend!

Room Tip: Suite #4 has a patio.
  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
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Thank Jodi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2016

We stayed here for a night with my family. The room was pretty clean, it has a fridge, a microwave oven and a coffee machine. When I checked on the bathroom, I was shocked when they doesn't have amenities like shampoo, lotion and bar soap. Although they had a small bottle of shampoo inside the bath tub, I was totally shocked and kind of pissed off when I found out that it was almost empty. I wanted to call on the reception area but they doesn't have a phone. A motel with a price of a hotel. Terrible experienced!

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia-Bjorn, Owner at Crescent Motel, responded to this reviewResponded 8 October 2016

Thanks for taking the time to write a review.
The global accommodation industry is estimated to dispose of over 10 Billion pieces of packaging from bathroom amenities every year resulting in alarming environmental consequences. This inspired us to switch our amenities to recyclable and biodegradable packaged products like the tamper-proof press & wash system that is installed on the shower wall in the room that you stayed in.

With every room service we ensure that each 300ml bottle is filled with eco shampoo & body wash for the maximum allowed occupants of the room. You will also note that we provide hand soap dispenser for the bathroom sinks. Additionally there are glasses and porcelain mugs in every room to avoid the use of styrofoam or plastic cups to further reduce our impact on the environment.

We are also always available for any questions and concerns and can be reached in the main office which is just a few doors down from your room. As such we were saddened and somewhat perplexed, to learn that we were unable to meet your expectations. We pride ourselves on providing exceptionally clean rooms, friendly service and a great stay while ensuring we do the very best we can to provide these services in an environmentally responsible manner. We hope the next time you visit Radium you will find a place that has the bathroom amenities that you are looking for.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016

Our family of four adults enjoyed this very clean 2-bedroom suite, complete with a BBQ and gazebo on the patio for our own use. Everything we needed was available: comfortable beds, clean linens, equipped kitchen, full size fridge and stove, TVs, WiFi It was very quiet, and we slept well. We also appreciated the fact that the friendly owners supplied environmentally friendly shampoo, bar soap, and dish detergent! We want to go there again, and highly recommend the Crescent Motel in Radium to all our friends.

  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Esther Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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