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“Could have been Better”

Swiss Chalet Rotisserie & Grill
Ranked #50 of 184 Restaurants in Orillia
Cuisines: Canadian
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Restaurant details
Dining options: Dinner, Delivery, Reservations
Description: Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
Reviewed 4 weeks ago

Two for lunch mid week / mid afternoon. Only a few customers seated in this large eatery, but we waited too long before getting noticed at the front door.
I think we arrived at shift change. Swiss Chalet is one of our favorite chain restaurants, but this one needs some CPR.
We ordered two quarter chicken dinners- be sure to order white meat. Costs a little more, but twice the chicken.

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2  Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 78 reviews

Reviewed 4 weeks ago via mobile

The restaurant was almost empty when we arrived but after waiting 10 minutes to be greeted we were told it was a 15-20 minute wait. Not a problem. Then we were told they were out of chicken so it would be 20 minutes after we ordered. Again not a problem. Our server did come quickly to take our drink orders then told us it would be 30-40 minutes for chicken. We ordered the chicken because that’s what we love about Swiss chalet . We did order an appetizer to tide us over and it was delicious however we were not given plates and could not find our server. I ordered my favourite chicken club wrap and it was delicious until I chewed upon bones. Overall was very disappointed with the service and quality of food this visit

2  Thank OnAir148141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018

Ordered the chicken dinner and chicken wasnt really all that cooked. Salad had no flavor. Service was good though.

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2  Thank brianauditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018

Ordered for delivery, I was shocked when my order came within 15 minutes. Driver was courteous. The food was very good, hot, I never had sauce so hot from Swiss Chalet and the spring rolls were amazing. Chicken was cooked very well, not rushed like some locations. Pleasantly surprised.

1  Thank sassytails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018

This is a dependable chain experience. Good food and reasonable service. Good for dinning in as well as take out.

Thank Garry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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