All the staff we dealt with were friendly and efficient. Paul, the Manager on Duty, was very helpful in letting us only check-out at 14:00, instead of the usual 11:00, as our show was only starting at 18:00.
We stayed here as part of their "Date Night" package, which also includes Dinner. The service received at both dinner at breakfast was excellent from all staff. Special mention goes to Jaco, the manager on duty who was more than willing to assist when we asked to move to another table. Our waiter, Sphamandla, was very friendly and gave us great service, even at breakfast the next day.
Of the 3 hotels in the Montecasino Complex, SunSquare is the budget-friendly one, but there is no compromise on service or facilities. The "open-plan" bathroom isn't something we've experienced before, but there is more that sufficient privacy when using the toilet or shower, if that is an issue. It does make sense when it comes to saving space.More
- Free Wifi
- Free Parking