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“Worth visiting”
Review of Nao sushi

Nao sushi
Ranked #189 of 618 Restaurants in Burnaby
Price range: US$9 - US$17
Cuisines: Japanese
Dining options: Breakfast, Reservations, Takeout
Restaurant details
Dining options: Breakfast, Reservations, Takeout
Reviewed 20 July 2017 via mobile

This restaurant is very close to our home and we've been its regular customers for over 5 years now and I don't see why would it change. The menu itself is pretty big, amazing variety of nigiri sushi, food tastes amazing, great choice of lunch sets, staff is friendly and attentive, prices are very moderate. It gets pretty crowded sometimes but I can see why.

Thank Y C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (57)
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3 - 7 of 57 reviews

Reviewed 11 June 2017 via mobile

This was our go to neighborhood Japanese restaurant for the past few years but unfortunately the service and quality of food has really declined. They were closed for months for renovations but we haven't noticed any changes except for some tables are missing. The seating now is very limited and the servers aren't as friendly anymore. The food is still decent.

1  Thank MiloLeChat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017

Sushi quality is decent, but the restaurant lacks in customer service. Was recently told there would be a minimum 3 hour wait for my small take out order (just for 1 person! Can't imagine the wait time for large order). In the restaurant itself, it can difficult to get attention, the takeout pickup procedure is chaotic. You feel rushed and in the way. I had been a customer in the place but find it going downhill, so hadn't returned for a long time. I regret it. If they can improve their kitchen, staffing and customer service it would be better recommended.

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Thank mezaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

Our favorite restaurant before, we dine there at least twice a week back then. Then they had changes on their menu and took a lot of our favs. Visited last week and noticed that they don't give you pickled ginger automatically anymore but has to ask for it and gives you a minute amount. Also, they changed the way they serve the dishes now, it's like they're trying to cut down on cost. We hate to lose our fav sushi place and its so close to where we live. I hope they bring back the old menu and serve dishes like before.

    • Value
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Thank maequicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2017 via mobile

Been coming to nao for a while now, first time we tried it as a recommendation from a friend. When we arrived there was a long wait but we stuck through it. Pretty much everything is well priced and the servers are very kind. Authentic Japanese food and they serve hot food which is always nice to have.

Thank knead_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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