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Best Western Truro - Glengarry
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Reviews (315)
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All reviewsthe main hotelspecial thankssmall elevatorindoor poolnova scotiacomfortable hotelwould stay here againcomfortable bedsbreakfast was includedgreat place to staycape bretonvictoria parktruro areabwconferencehalifaxstopover
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19 - 24 of 316 reviews
Reviewed 12 November 2017

I have stayed at the Glengarry many times, attending a scrapbooking retreat in both the spring and fall. This visit was just as wonderful as previous visits....super comfy bed and clean room, quick and efficient staff on the front desk. Breakfast buffet is available but I always prefer to order because I love the corn beef hash. Lisa, our server in the dining room both mornings was fabulous! Even though it was super busy, our breakfast came in a timely manner and with a great smile. She started our days with a little bit of laughter and a great cup of coffee! On previous stays, the dining staff was hit or miss but Lisa scored a 10 with me!
The only thing we didn't like about our stay were the smokers just outside the main doors, front and back. We had to walk through a wall of smoke on several occasions. The elevator is very small as well, but we often took the stairs.

  • Stayed: October 2017, travelled with friends
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Thank craftyroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy N, Owner at Best Western Truro - Glengarry, responded to this reviewResponded 14 November 2017

Dear craftyroz
Thank you so much for your great review of our property following your recent stay. We always enjoy the scrapbooking guests as they are super nice people and our staff love dealing with them. Lisa is a great server as are all our girls and guys but she will be very pleased to read your comments. Thank you.
Glad you enjoyed our breakfast and other amenities and sorry the smokers were around the back doors - even though the signage directs away from the building, some insist on standing too close. Sorry for the inconvenience.
Regards, Judy N

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

The staff of the Best Western Glengarry Truro are all top shelf in my books. My only issue with the hotel is that the noise in the hallway in the evenings was very loud and I woke from my sleep on both nights due to doors opening and closing. Not much sound proofing on the doors!

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Best Western
Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy N, Owner at Best Western Truro - Glengarry, responded to this reviewResponded 13 November 2017

Dear Jeffrey M
Thank you for your review of our property following your recent stay with us. We do have a great staff and glad most things went well with your visit.
I apologize for the noise in the halls - some groups are a little noisier than others but we are sorry it interrupted your sleep.
We hope you will stay with us again if you are in the Truro area.
Regards, Judy N

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Reviewed 3 November 2017

We have stayed here many times and this is an excellent place to stay, great location. Would recommend this place to stay to anyone. Staff above and beyond and location is very central while travelling in Nova Scotia.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Best Western
Thank frankfM9239VJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy N, Owner at Best Western Truro - Glengarry, responded to this reviewResponded 5 November 2017

Dear frank f
Thank you for your very positive review of our property following your recent stay. Our whole team thanks you for your comments.
We hope that we can serve you again in the near future if you are in the Truro area.
Regards, Judy N

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Reviewed 23 October 2017

The Staff are very friendly and proffesional, Rooms are clean, comfortable and up to date. Good wifi. However they are overpriced for the area. The restaurand has low quality food and is definately overpriced

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Briansbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy N, Owner at Best Western Truro - Glengarry, responded to this reviewResponded 25 October 2017

Dear Briansbass
Thank you for your review of our property following your recent visit. We do have a great staff and we are pleased that you were happy with our facility. Your comments concerning the restaurant will be taken up with all those involved and will be handled so no one else will experience the same. I apologize for your expectations not being reached.
Regards, Judy N

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Reviewed 16 October 2017

The room was very nice. It was very clean, the beds were extremely comfortable. All the staff we encountered were very pleasant, courteous and helpful. The breakfast was first class. When we checked in, we were very pleased when the receptionist said they had an even lower rate on the room than what we had been given. We were very impressed.

Room Tip: We've stayed upstairs and downstairs and found everything to our satisfaction. No problems.
  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
Thank lbbaggett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy N, Owner at Best Western Truro - Glengarry, responded to this reviewResponded 19 October 2017

Dear lbbaggett -
Thank you so much for your great review of our property when you recently stayed with us. I am, as our whole team, very pleased that all was satisfactory with your stay. We all love to hear our guests had a good experience.
We would love to have you stay with us again the next time you visit our area.
Regards, Judy N

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