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Best Western Mermaid Yarmouth
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Reviews (336)
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All reviewsroom was cleanbagelsoutdoor poolnice hot breakfasttim hortonsmotel stylebreakfast areatoastview of the waterstaff was very friendly and helpfulnova scotiastayed one nightcoffee makerflat screen tvplace to stayfree breakfastwould definitely stay here again
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Reviewed 7 June 2015

Hotel was very clean and is convenient to the ferry that runs from Yarmouth to Maine. The breakfast contained both hot and cold foods and there was enough variety to suit everyone. Staff was friendly. We were able to park outside our room which was nice, especially since it was raining.

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank C635XNroberth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMermaidYarmouth, General Manager at Best Western Mermaid Yarmouth, responded to this reviewResponded 15 June 2015

Hi C635XNroberth,

Thank you for taking the time to complete a review for us. We are always happy to hear about our guests stay and experience while with us. Yes we are only 5 minutes from the Ferry Terminal which is awesome for anyone travelling! We are pleased that you enjoyed our many varieties of breakfast that we have to offer our guests. Many of our guests like yourself enjoy being able to park right outside of their door. We are glad that we could provide you with one of those rooms.

Thank you,
Dawn Robicheau, General Manager

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Reviewed 4 June 2015

This was a typical Best Western property opened in 1974. It is very obvious that the property has been remodeled and very well cared for. The actual owners of the property are probably still working this property. Everything about it indicates that they still love the property and will not doubt care for it for the rest of their lives. The rooms were well appointed and everything worked perfectly. The heated pool was closed in June but is scheduled to open in July. The morning free breakfast is well above average and the selection is pretty good. I recommend the toasted waffles, they have a super "cake" quality about them and are great with or without maple syrup. My suggestion is that if you are taking the summer ferry from Yarmouth to Portland Maine, this is the place you want to stay the night before departure. The ferry dock is only about a half mile down the street from the hotel and needless to say, in Yarmouth Nova Scotia traffic is not a problem.

Room Tip: If you don't like stairs, ask for a room on the lower level, there is no elevator.
  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank TheRichard26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMermaidYarmouth, General Manager at Best Western Mermaid Yarmouth, responded to this reviewResponded 15 June 2015

Hello TheRichard26,

We certainly appreciate your awesome review of our property. We have been held up with bad weather and have been delayed in opening our pool. We are working on it so that our guests can enjoy relaxing in the sun or taking a dip. Yes those waffles sure are tasty! We are glad to hear that you enjoyed your stay with us and we hope that should your travels bring you back to our area in the future that you choose to stay with us again.

Take care,
Dawn Robicheau, General Manager

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Reviewed 26 May 2015

I was on a quick trip to South West Nova Scotia. This hotel is super clean, beds are very comfortable. Lots of towels. Rooms are spacious, with a table and two chairs. Hot free breakfast was great eggs sausage with bagels, toast, fresh fruit. All in all great value for the price.

Room Tip: Ground floor
  • Stayed: May 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank NSRAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMermaidYarmouth, General Manager at Best Western Mermaid Yarmouth, responded to this reviewResponded 28 May 2015

Hi NSRAD,

Thanks for the awesome review! We are very happy to hear that you had an amazing stay with us. We love to hear about our guests experiences. Yes our breakfast does offer a wide variety that is sure to hit everyones taste buds! We hope that you stay with us again should you travel our way again.

Thank you,
Dawn Robicheau, General Manager

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Reviewed 19 May 2015

The staff were friendly and pleasant. The room was average and the bathroom a bit small, but very clean. The bed was extremely comfortable. It was great to have a hot breakfast, which was complimentary. Although the location is good, if you're a light sleeper, this place is probably too close to the main street, for you.

Room Tip: Ask for a room with a large bathroom.
  • Stayed: May 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Wanita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMermaidYarmouth, General Manager at Best Western Mermaid Yarmouth, responded to this reviewResponded 28 May 2015

Hello Wanita S,

Thank you for writing us a review. We certainly do have a friendly and pleasant staff and I am pleased that you got to experience that. Our Room Attendants do a great job in keeping our rooms very clean for our guests. A lot of travelers like yourself do find our beds extremely comfortable. It is great that you got to take advantage of our awesome breakfast with its many offerings. We look forward to you staying with us again should you travel down this way again!

Thank you,
Dawn Robicheau, General Manager

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Reviewed 15 May 2015

Hotel is very comfortable, no hassles at check-in and made use of the express checkout service. The room was very clean although there could be some updates to the furnishings and decor. Maybe a more comfortable sitting area in lieu of the table and chairs that were there. My choice when traveling to Yarmouth on business!

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lennie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMermaidYarmouth, General Manager at Best Western Mermaid Yarmouth, responded to this reviewResponded 18 May 2015

Hello Lennie C,

Thank you for taking the time to let us know about your stay with us. We are glad that you took advantage of our Express Checkout service, it sure makes things quicker for our guests in the morning. We are in the process of upgrading our case goods in the rooms. We have a 3 year plan for renovations.
We have done alot of renovations already this past year with our lobby/breakfast area being totally redone. We have done many upgrades in all of our rooms. These things include 42" HDTV Plasma tv's, high definition digital cable, and we have added air conditioning in all our rooms just to name a few things.
We look forward to your staying with us on your next trip to Yarmouth.

Have a great day!
Thanks,
Dawn Robicheau, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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