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“Overall A Good Stay”

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Comfort Inn & Suites
Ranked #3 of 11 Hotels in Collingwood
Reviewed 1 November 2017 via mobile

We spent two nights here in a suite with two queen beds and a fold out couch from Oct 27-29. The room was a good size with everything we needed. The beds were comfortable although the comforter on one bed had a black stain on it and could have been changed or cleaned better.

The only complaint I had worth mentioning was the noise level of other guests late at night when I understood there to be a quiet rule after 11pm. At 10:00pm on the Friday a group of what appeared to be over 50 teens arrived and the noise and yelling for the next 90 minutes was unbelievable. When we spoke to one staff member at the front desk he seemed to not care about our concerns and walked away. Another staff member was more apologetic and hoped they would have their rooms assigned by 11:30pm which they did. It was not an early night to bed as we’d planned.

The following night another guest decided to talk loudly at 2:00am through his door to someone for several minutes waking us up.

Aside from these annoyances we were pleased with our accommodations and their proximity to local restaurants and shopping.

Stayed: October 2017, travelled with family
Thank Bundyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 2 November 2017

Dear Valued Guest,
Thank you so much for your review of our hotel. I am so sorry to found that the noise in the hallway impacted on your stay. We are sincerely concerned when we fall short of your expectations. Your feedback will be shared with the appropriate people that can help us make a difference to ensure your needs and expectations are met in the future.

Sincerely,
Sharif, Khair
General Managaer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 324 reviews

Reviewed 21 October 2017 via mobile

We spent three nights at the Comfort Inn & Suites. Easy to find. Great location: across the street from grocery stores and big box stores like Sportchek and Canadian Tire. It is walking distance from yummy eats: The Smoke and Northwinds. Easy walk to the Georgian Trail. Solid breakfast choices, clean rooms. Needs an update. Rooms are showing their age in spite of 'makeup' updates: wallpaper, light fixtures, etc. Beds are comfy and pillows are the ideal 'soft'. Great value. Check it out.

Stayed: October 2017, travelled as a couple
Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 23 October 2017

Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you liked our location.

We look forward to welcoming you back on future visits to our hotel.
Sincerely,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

This used to be a Holiday Inn Express and has now changed hands. It had been showing its age but these new owners have really spruced the place up. Good central location to all. Breakfast is pretty good for a small seating area buffet.

Room Tip: Try to get one with a microwave and small fridge.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank mrjg2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 23 October 2017

Dear Guest,
Thank you so much for your stay with us. We are pleased to hear that you enjoyed your time at our hotel and look forward to serving you again in the future.
Sincerely,
Sharif,Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

So the beds aren't that comfortable- the one closest to the door had an obvious dip - so should've been replaced.

Breakfast is amazing - choices for everyone.
Pool was being renovated.
Work out room very limited but functional.

Stayed: October 2017, travelled as a couple
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

Stayed in October 2017 for 1 night. Located in the heart of Collingwood it's only about a 10 min drive to Blue Mountain.

This was a great value hotel to stay at. Eventhough its an older hotel/inn the rooms itself have been renovated and facilities very clean. Breakfast was much better then expected and the pool was actually very big.

Staff were very friendly and polite. The only negative is that the WiFi was virtually non existent in our room (217) as we had to go downstairs to use the WiFi.

Other then that a great at a great price! Thank you!

Stayed: October 2017, travelled with family
Thank jackiechandc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Address: 4 Balsam St, Collingwood, Ontario L9Y 3J4, Canada (Formerly Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain)
Phone Number:
Region: Canada > Ontario > Collingwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Collingwood
Price Range: €66 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Welcome to the Comfort Inn Hotel & Suites. We are a smoke free property. Our hotel features Complimentary Deluxe Express Start Breakfast. Enjoy our heated indoor pool, FREE high-speed Internet connection. Access to walking trails such as The Georgian Trail, Bruce Trail, Niagara Escarpment and Scenic Caves. The Comfort Inn & Suites in Collingwood is conveniently located 10 minutes from Wasaga Beach the world's longest freshwater beach, Le Scandinave Spa, and only minutes away from the Village at Blue Mountain where you can experience the unique atmosphere year round. We are close to industries including Pilkington Glass, Zellers, Home Depot, Rona, WalMart, Loblaws and Zehrs Markets. Our large parking lot has room for RVs or trailers. WE ARE 100% SMOKE FREE. The Comfort Inn & Suites is two stories with an elevator and an indoor heated pool. A credit card is required upon arrival with photo identification. The cardholder must be 18 years of age and reside in the registered room. Cash or cheques will not be accepted as deposits or as an alternative to a credit card. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Collingwood - Blue Mountain
Holiday Inn Express Collingwood
Holiday Inn Collingwood
Collingwood Holiday Inn
Comfort Inn & Suites Collingwood, Canada - Ontario

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