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Reviews (342)
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All reviewsthe breakfast arearoom was cleanhot and cold itemstwo queen bedscentral locationbreakfast was includedpull out couchwould stay here againblue mountain resortnice staylate at nightstayed here for one nightminute drivescenic caveswasaga beachindoor poolmini fridge
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38 - 43 of 342 reviews
Reviewed 20 June 2017

Went to the Scandinavian Spa and decided to stay over for the night. My fiance and I were greeted very warmly by the guest service. Our room was average, it had a microwave (always a plus for us). This hotel is close to a movie theatre, a Walmart and local restaurants. Overall, it was good stay! Next time we're in town, we will definitely look to stay there again.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TNL7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 21 June 2017

Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We look forward to serving you again in the future.

Sincererly,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017

The Inn was very clean and the breakfast was great for the price we paid.Our toilet plugged the first night we were there and the front desk gentleman handed me a plunger to do it myself. they had no maintenance person on site at the time.
For what we paid it was fine.

  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Victoria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 18 June 2017

Dear Guest,

Thank you for taking the time to provide feedback on your stay. I am glad to know you can count on us for a clean and comfortable stay and that you liked our morning breakfast. I am so sorry that our handyman was not available at the time you requested for the plunger. I hope we can welcome you back and serve you here again soon.

Sincererly,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

Ample parking, very helpful staff. Nicely renovated rooms. Bed and pillows were very comfortable. Lots of space in the room to fit all the gear that four ladies pack for a weekend getaway!
Only one suggestion. Bathroom light and fan switch located in hallway was inconvenient during night time visits to the bathroom. Had to turn light on before entering and woke up other sleepers. Lovely large shower with fantastic water pressure and plenty of hot water too!
Breakfast area was well stocked with a great selection of hot and cold items. Staff kept the tables very clean.

Room Tip: Ground floor room faced Hwy 26 but I did not notice night time traffic noise as the A/C was running.
  • Stayed: June 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Leah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 14 June 2017

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We have taken note of your valuable comments and will use them to improve the lighting switch system of our bathroom.

We hope to have the opportunity to serve you again in the future.

Sincerely,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017 via mobile

Room was a shabby. Heat didn't work. Small electric fireplace did work or we would have froze. Very loud guests down the hall. Key wouldn't open door two days. Front desk staff were friendly and did their best to fix the problems. Hotel needs work!

Stayed: March 2017
Thank Alicia1532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, General Manager at Comfort Inn & Suites, responded to this reviewResponded 29 May 2017

Dear Guest,
Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. Our hotel is in the process of renovation that also includes the replacement of some of the heating and cooling units in our guest rooms. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Sincerely,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017 via mobile

Pros: Good Rate
Friendly staff
Close to stores like walmart and Grocery

Cons: No microwave and fridge
Good for sleeping only
Staff said pool is heated but not really!
After one night the room key is diactivated even if I booked two nights!
Squeeky doors and thin walls

Would I be coming back? Nope! Hotel hallways smells funny and sketchy! Doesn't feel inviting! It's better to stay close to the village

Stayed: May 2017, travelled with family
Thank mumysdaword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 27 May 2017

Dear Guest,
Thank you for taking the time to provide feedback on your stay. We were pleased to read that you enjoyed the hospitality provided by our team. We have taken note of your valuable comments and will use them to improve the quality of the fresh air in the hallway. We regret that issue regarding the deactivation of the key and the smell in the hallway impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Sincererly,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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