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“4 happy Ladies”

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Comfort Inn & Suites
Ranked #3 of 11 Hotels in Collingwood
Reviewed 12 June 2017

Ample parking, very helpful staff. Nicely renovated rooms. Bed and pillows were very comfortable. Lots of space in the room to fit all the gear that four ladies pack for a weekend getaway!
Only one suggestion. Bathroom light and fan switch located in hallway was inconvenient during night time visits to the bathroom. Had to turn light on before entering and woke up other sleepers. Lovely large shower with fantastic water pressure and plenty of hot water too!
Breakfast area was well stocked with a great selection of hot and cold items. Staff kept the tables very clean.

Room Tip: Ground floor room faced Hwy 26 but I did not notice night time traffic noise as the A/C was running.
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  • Stayed: June 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Leah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 14 June 2017

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We have taken note of your valuable comments and will use them to improve the lighting switch system of our bathroom.

We hope to have the opportunity to serve you again in the future.

Sincerely,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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33 - 37 of 334 reviews

Reviewed 26 May 2017 via mobile

Room was a shabby. Heat didn't work. Small electric fireplace did work or we would have froze. Very loud guests down the hall. Key wouldn't open door two days. Front desk staff were friendly and did their best to fix the problems. Hotel needs work!

Stayed: March 2017
Thank Alicia1532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, General Manager at Comfort Inn & Suites, responded to this reviewResponded 29 May 2017

Dear Guest,
Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. Our hotel is in the process of renovation that also includes the replacement of some of the heating and cooling units in our guest rooms. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Sincerely,
Sharif, Khair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017 via mobile

Pros: Good Rate
Friendly staff
Close to stores like walmart and Grocery

Cons: No microwave and fridge
Good for sleeping only
Staff said pool is heated but not really!
After one night the room key is diactivated even if I booked two nights!
Squeeky doors and thin walls

Would I be coming back? Nope! Hotel hallways smells funny and sketchy! Doesn't feel inviting! It's better to stay close to the village

Stayed: May 2017, travelled with family
Thank mumysdaword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 27 May 2017

Dear Guest,
Thank you for taking the time to provide feedback on your stay. We were pleased to read that you enjoyed the hospitality provided by our team. We have taken note of your valuable comments and will use them to improve the quality of the fresh air in the hallway. We regret that issue regarding the deactivation of the key and the smell in the hallway impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.

Sincererly,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

I am staying in this damn place and it's a very noisy place to stay
You can report it to the front desk and they don't do anything about it
This hotel sucks!!!!
Who ever wants to come to Collingwood try to avoid this hotel if you would like to rest peacefully with a quiet night sleep.
Some of front desk workers are very arrogant and seems like it's work to help out guests

Stayed: May 2017, travelled on business
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 24 May 2017

Dear Guest,
I am so sorry to hear that the noise issue during your stay badly impacted your overall experience with us. We’d like to obtain some additional detail regarding your experience. Please also contact us at sales.collingwood@gmail.com so we can obtain additional detail regarding your stay and take the necessary action to avoid the re-occurrence.
Once again, I very much regret that this impacted your experience at our hotel. We constantly strive to provide an environment of comfort and value to our guests.
Sincerely,
Sharif, Khair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

The reception area and the staff were nice. We stayed at this hotel last year when it was a Holiday Inn. The hotel seems to have been renovated: nicer bathroom and decor. The hallway has a funny smell and the toilet leaks but other than that it was fine. The hotel location is great!

Stayed: May 2017
Thank Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharif K, Manager at Comfort Inn & Suites, responded to this reviewResponded 14 May 2017

Dear Guest,
Thank you for taking the time to provide feedback on your stay.We constantly strive to provide an environment of comfort and value to our guests. We hope to have the opportunity to serve you again in the future.

sincerely
Sharif, Khair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Address: 4 Balsam St, Collingwood, Ontario L9Y 3J4, Canada (Formerly Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain)
Phone Number:
Region: Canada > Ontario > Collingwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Collingwood
Price Range: €69 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Welcome to the Comfort Inn Hotel & Suites. We are a smoke free property. Our hotel features Complimentary Deluxe Express Start Breakfast. Enjoy our heated indoor pool, FREE high-speed Internet connection. Access to walking trails such as The Georgian Trail, Bruce Trail, Niagara Escarpment and Scenic Caves. The Comfort Inn & Suites in Collingwood is conveniently located 10 minutes from Wasaga Beach the world's longest freshwater beach, Le Scandinave Spa, and only minutes away from the Village at Blue Mountain where you can experience the unique atmosphere year round. We are close to industries including Pilkington Glass, Zellers, Home Depot, Rona, WalMart, Loblaws and Zehrs Markets. Our large parking lot has room for RVs or trailers. WE ARE 100% SMOKE FREE. The Comfort Inn & Suites is two stories with an elevator and an indoor heated pool. A credit card is required upon arrival with photo identification. The cardholder must be 18 years of age and reside in the registered room. Cash or cheques will not be accepted as deposits or as an alternative to a credit card. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Collingwood - Blue Mountain
Holiday Inn Express Collingwood
Holiday Inn Collingwood
Collingwood Holiday Inn
Comfort Inn & Suites Collingwood, Canada - Ontario

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