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“Adequate for the price ”
Review of Super 8 St-Jerome

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Super 8 St-Jerome
Ranked #2 of 7 Hotels in Saint Jerome
Reviewed 7 September 2017 via mobile

We stayed one night. They include a basic breakfast which was great for saving time in the morning. We used the pool and hot tub which were fine. It would be nice if they gave us an extra towel for pool. Room was clean and spacious. Lots of tv channels. Bed was comfy. Room was a bit noisy from other guests and bathroom very small and out of date.

Stayed: September 2017, travelled as a couple
Thank sunsandlover77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super815530, Responsable relations publiques at Super 8 St-Jerome, responded to this reviewResponded 17 September 2017

Dear Customer

Thank you for your review. We are happy that you enjoy your stayed at the Super 8 in St-Jérôme.

We hope to welcome you back in a near future.

Lyne Malenfant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 292 reviews

Reviewed 22 May 2017

Arrived at this hotel for a hockey tournament in the area. Waited around 20 minutes to check in. The receptionist was taking phone calls, handing out pool towels and trying to check in customers. I don't believe it was the receptionists fault, but they were certainly understaffed for the amount of people at the hotel. Room was below average and smelled of smoke. I did visit families in other rooms and their rooms did not smell of smoke. (Be sure to ask for one of those!) We were warned several times that we were too loud, but the hotel was packed with hockey families so I am not sure what they expected. The pool was great for the kids although there were no life guards. The only reason I mention this is because kids were going down the water slide two and three at a time, and the next kid was already on his way down before the others hit the pool. There were a few near misses, but it could have been very dangerous had one of the kids been hit at the bottom of the slide because they could not clear out of the way quick enough. Definitely not the best hotel I have stayed at. I felt the price was a little high for what we got.

Room Tip: ask for a room that does not smell of smoke.
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  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super815530, Responsable relations publiques at Super 8 St-Jerome, responded to this reviewResponded 25 May 2017

Dear Customer

Thank you for your review. We do have two receptionists to check in our customer , maybe one of them was helping a customer on room's level.

We are 100% smoke free hotel. It is sad that sometimes our customer does not respect
that rule and you had to have a room that was smelling. Even if we proceed to clean everything it is difficult to remove that smell and we do apologize for the situation.

We hope that you will come back to visit us.

My best regards

Lyne Malenfant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

Overall ok hotel. Difficult to access hotel from 15N. Found the twists and turns very confusing. Service depended on employee. Manager very helpful.

  • Stayed: January 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank rachelcJ2262MG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super815530, Guest Relations Manager at Super 8 St-Jerome, responded to this reviewResponded 31 January 2017

Dear Customer

Thank you for your review. It might look difficult to access the first time . There is a lot of sign showing the direction to get to the hotel. The sign are blue. We hope to welcome you back at your next stay in St-Jérôme

My best regards

Lyne Malenfant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2017

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank dianej101
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
super815530, Guest Relations Manager at Super 8 St-Jerome, responded to this reviewResponded 13 January 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 December 2016

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Bellasoup
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
super815530, Guest Relations Manager at Super 8 St-Jerome, responded to this reviewResponded 13 January 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 St-Jerome

Address: 3 rue J.F. Kennedy, Saint Jerome, Quebec J7Y 4B4, Canada
Phone Number:
Region: Canada > Quebec > Saint Jerome
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Saint Jerome
Price Range: €75 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 St-Jerome 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Super Eight Saint Jerome
Super 8 Saint Jerome
Saint Jerome Super 8
Saint Jerome Super Eight

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