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All reviewsone bedroom suitefull kitchenunderground parkingfree popcornfree dvd rentalsmountain viewhot tubwasher and dryerboard gamescar washgas bbqhome away from homelarge bathroomfront desk staffcanadian rockiesthree sistersbanff national park
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Reviewed 24 October 2017

We flew into Calgary and it took us just over an hour to arrive at the accommodation. The scenery in Canmore is breathtaking and we never tired of looking at the mountains from our balcony. The accommodation itself was what we had expected with the bathroom surpassing expectations. Within a short walk or 5 minutes in the car are 2 supermarkets which stock everything you need.We choose to cook most nights after being out in the car most days.

I would say the accommodation would definitely benefit from more dining crockery. There were 4 sets of everything, cups plates dishes and glasses etc, but being a family of 4 each meal we used pretty much used it all. This isn't a problem until you use the dishwasher. I usually only put my dishwasher on at home once it is full, therefore it only ever being half full did bother me because it seemed such a waste

We found the receptionists to be very help and knowledgeable. The cleaning was a little hit and miss at times. I had to ask on one day if the cleaners vacuumed the rooms because the floor went unattended for several days. I also ended up polishing our bedside cabinets after the first week because when I can write in the dust I find unacceptable but accept that might just be me. Also I'm sure most guests leaving a cup and glass in the sink are quite happy to sort out on their return and it doesn't necessitate the dishwasher being out on. These were just a few niggles and shouldn't deter you from staying, the majority of the time we were happy enough.

Canmore has a lovely relaxed feel to it and we enjoyed exploring it. Recommendations for eating out would be the George Town for hospitality and also food. Both nights we ate there it was very busy with local trade which speaks volumes and last but not least the Grizzly Bear

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank highforce5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 25 October 2017


Thank you for taking the time to share your feedback. We will definitely be passing along your concerns to our Housekeeping Manager as it is our goal that you have a perfect stay with us. We appreciate your suggestion about the dishes and these ideas help us constantly make improvements so we appreciate your thoughts. Thank you for the high rating and we do hope we are your first choice when you visit the Canadian Rockies.

Cory Haggar
General Manager
Falcon Crest Lodge

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Reviewed 22 October 2017 via mobile

Very friendly staff! Clean rooms! Didn't get the chocolate and selfie stick that was told was going to be in room but that didn't have anything to do with the stay. Room was next to out door hot tub area so kids didn't sleep great after hearing people next to the window, just would have been nice to know that split room was there. Good stay overall. And car wash is just a pressure washer.

Stayed: October 2017, travelled with family
Thank KyTravelsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 27 October 2017


We thank you for taking the time to share your valuable feedback which we will use in our training to always make us the very best in Canmore. We have tried to reach out to you via email and by phone to discuss this situation further and cannot seem to reach you. Here at our Lodge it is extremely important to us that all of our guests have perfect stays and we want to be able to discuss this directly with you. We would appreciate the opportunity to correct these things you faced and ensure you have left us on a super positive note.

We do hope to be in contact with you soon.

Cory Haggar
General Manager
403 678 8150

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Reviewed 22 October 2017

We stayed at the Falcon Crest Lodge in Canmore, Alberta for my husband's birthday. Our room was a very nice suite with perfect amenities and the service was great! For the same price we would normally pay for a regular hotel room, we had an amazing suite with full-sized appliances. Our room even had its own washer and dryer. We slept peacefully as it was so quiet in our room. We highly recommend the Falcon Crest!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Peggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 23 October 2017


We appreciate the high recommend you have shared with new and potential guests. We try to offer the most up to date amenities to make your stay a perfect one, and we are thrilled to know we achieved this for you.

Please let us know in the future about all special occasions as we are more than happy to place a special treat in your room prior to arrival.

Cory Haggar
General Manager
Falcon Crest Lodge

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Reviewed 22 October 2017

We had a wonderful stay at this hotel. The room is clean, modern and was very comfortable. Liked that we had a kitchenette, a sitting area with fireplace and dining table and a balcony. The front desk staff were extremely helpful and efficient. Giving us information and recommending things for us to see and do in Banf and went further by booking us some excursions. Great place to stay and we would happily come back.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank RamblingBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 23 October 2017


We have some of the most amazing staff in the entire Bow Valley. We honestly want all of our guests to have the most memorable of stays with us, and are pleased to know you had a perfect stay with us.

We do hope to see you again and would be pleased to offer you a special "repeat guest" rate.

Cory Haggar
General Manager
Falcon Crest Lodge

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Reviewed 18 October 2017 via mobile

Fully equipped, clean condo (including a washer and dryer), heated underground parking, barbecue and hot tub. Great service. The restaurant/lounge was closed the night we were there so I can't comment on them.

Stayed: October 2017, travelled as a couple
1  Thank GrannyMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 19 October 2017


We are pleased to know you enjoyed your one bedroom condo at the Falcon Crest Lodge. Our staff love providing the best service so as to ensure we see you time and time again over the years. Our guests are more like friends and family and we love ensuring your stays are always perfect, so we are thrilled we made your stay great!

Please feel free to call us directly should you wish to stay again to receive a special "repeat guest" rate.

Cory Haggar
General Manager
Falcon Crest Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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