Went to the Allangrange Arms with my husband today for a nice Sunday lunch. We arrived and were promptly seated and our drinks order taken ... Then it went downhill.
There was only one other table there, and three members of staff but it took at least 15 minutes until our order was taken. There was a variety of fancy dishes to choose from (seafood to game to traditional), each with a contemporary twist or side dish which is fair enough; however, our food took 45 minutes to arrive with only one table already seated and another table arrived whilst we were waiting. Not once during our wait did a member of staff speak to us or offer more drinks or an approximate wait time. When our food finally arrived, the only thing going for it was the decent portion size.
We both had burgers (one venison, one Angus), accompanied by beetroot salad, ginger beer salsa, chips and coleslaw. Both burgers were extremely dry and crumbled as soon as they were cut, the pulled pork topping on my husbands burger needed a magnifying glass to be seen. Neither of us enjoyed the food and at £13.95 a burger that is quite disappointing.
To be honest the food probably wouldn't have tasted so bad if the service had been better. There was one waitress (Lauren I think) who unfortunately was not our server as she actually appeared to be good at her job, but the other man and woman who were serving could not have cared less about us, or maybe we forgot that we were wearing our invisibility cloaks.
All in all, the onion rings were fried to within an inch of their life, the burgers were tasteless and trying too hard, the beetroot salad was as far as I could tell, just cubes of beetroot and the service left a sour taste in our mouths.
Lovely decor and decent portions, but the service and food were very disappointing. We won't be returning (I would assume the same applies to the couple that sat down and then left whilst we were waiting for our food).
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