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Macdonald Dona Lola Resort(Sitio de Calahonda)
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Reviews (118)
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Reviewed 31 July 2007

We travelled with my sister and her family and were booked into a really nice 3 bed apartment., although 8 people and only enough hot water for 2 showers at a time. ( 2hrs to reheat)

Staff were really helpful on book-in and assisted us with our luggage, as apartment was on a hill.

All was well until 3 days into our stay my 12 year old son received a phone call from the manager threatening to throw us out of the complex as they had received complaints from the residents. It was bad enough they had threatened my son but they had made ttheir minds up before informing us of the complaints. I requested a meeting with the manager and was informed by him that we had been in the pool at 2.15 a.m. that morning, causing a disturbance. I advised the manager that we had also been woken by this disturbance and that it had been my husband that had gone down to the pool and asked them to leave or the police would be called.

We were later told that all complaints had been dropped but no attempt at an apology was made. This ruined the remainder of our 2 week stay.

Complained to RCI on our return and was informed it was a resort matters. No change there !!

We have travelled all over the world and have never been treated in this manner. We will not be back !!

The pool bar staff were very friendly and helpful but need i say more with regard to management.

Stayed: July 2007
4  Thank JOJOScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2007

Lovely manicured gardens. Two pools. Very quiet (May). Very close to main road. If I went again I would request an apartment in phase 2 which is furthest away from the road with phase 4 in front of it which should mask the traffic noise. Probably wouldn`t have had noise from traffic if we were on the ground floor as the gardens plants would have absorbed some of the noise. Balcony only got the sun on the very edge.
Pool bar was not always open. Plenty of places to eat along the main road and some near the supermarkets.
Lovely beach accross road or you can take the free minibus to local beach.
Very relaxing holiday. Apartment was spotless with no maintenance problems at all.

Stayed: May 2007
7  Thank danzily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
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Stayed: June 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A C, Jefe de Área at Club Delta Mar Crown Resort, responded to this reviewResponded 2 weeks ago
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Reviewed 3 June 2018 via mobile
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Stayed: May 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A C, Jefe de Área at Club Delta Mar Crown Resort, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018
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  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A C, Jefe de Área at Club Delta Mar Crown Resort, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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