I booked this apartment for six weeks from 13 March 2013 and paid the entire amount upfront to the owner. That was my first mistake.
Checkin was OK considering that this was a private condo. (apartment) in the same building as Best Western's FI Hotel in the fast expanding suburb of Fort Bonifacio Global City, Taguig, Metro Manila.
Upon entering the apartment, I immediately noticed it was a lot smaller than its photos indicated.
That evening, I showered: hot water pressure was acceptable. As I left the shower, I slipped on the flooded bathroom floor due to a shower screen wall leak. Fortunately I did not injure myself.
When I mentioned this the next day to the owner's representative, she replied 'sorry: we have been meaning to fix that.'
The airconditioning was totally ineffective. The owner's rep. said that she would have it looked at. This never eventuated: on the third day, it started making disconcerting noises. I then elected to turn it off to save any damage and spent the next four days with an outside temperature of 37 degrees without airconditioning.
In addition to these major problems, this being a relatively new building, there were two apartments on the same floor being fitted out at the time. The noise and dust from 0700 to 2000 hours each day was intolerable. I then informed the owner's representative that I would be vacating after one week. Therefore, I required a refund for the remaining five weeks.
The real trouble then started. Misinformation and delaying tactics were the order of the day. I finally received my refund minus A$100 as a 'cancellation fee.'
I do not recommend this apartment to anyone. The owner cannot be trusted and ought not be running a small business. TA should no longer feature this apartment in its holiday rentals listings. Do not trust this woman.
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