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All reviews steak afternoon tea attention to detail garden room scallops four poster bed mini bar groupon voucher roll top bath following morning cooked to perfection the main house great food country house special occasion evening meal lovely grounds
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8 - 13 of 798 reviews
Reviewed 4 weeks ago via mobile

We have just returned from a wonderful weekend celebrating our wedding anniversary at this very beautiful family run hotel , set back off the a12 it really was a pleasant surprise as my husband pulled in through the tree lined driveway to reveal such a beautiful building set in stunning grounds ,
Cara the owner welcomed us upon arrival and we told her we were celebrating our wedding anniversary and she offered us a drink at the bar whilst our bags were taken to our room.
Our room had been recently refurbished to a very high standard and was just amazing.
We had a wonderful dinner with one of the nicest steaks I’ve ever tasted followed by some amazing cocktails ..
tho hotel is currently being renovated and we can’t wait to return and see the finished result.
Thank you to all the staff at satis house we are sad to be home.

Stayed: September 2018, travelled as a couple
1  Thank Chel1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We arrived for 2 nights on Friday- there is only one name you will remember- Connor- he kept the place running. A young, very pleasant young lad who couldn’t do enough to please- he was pulled from pillar to post by the owner- From taking our bags to our room- serving dinner in the evening- working behind the bar- and then up early for the breakfast shift. Neither the owner or manager were to be seen...... well done Connor- hope you get a bonus for this ! Keep up the good work!
Overall a pleasant stay... food delicious from the restaurant....

Stayed: September 2018, travelled as a couple
1  Thank Meilys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2018

There is a bit of a swift left turn if coming in from Yoxford. But on arrival, there is a tree covered drive with the building set back in lovely grounds. It is a beautiful elegant building. The current owners are busying themselves with the renovations. Our room was spacious, warm, with a large front balcony and a very comfortable 4 poster bed. There was a seating lounge area to relax and watch TV, and the usual tea & coffee making facilities. Very elegant with all the finishing touches. Overall attentive service, would stay again.

Room Tip: A room with a balcony to look over the grounds is a treat
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Pezzaruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaraD343, Owner at Satis House Hotel, responded to this reviewResponded 15 September 2018

Thank you for your feedback and we look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

Positives: Convenient location for our needs (local wedding), very comfy bed & clean linen, truly excellent breakfast

Negatives: Shabby (lawns uncut & garden untended, faded "Kasbah-chic" décor & stale food aroma inside, bathroom “power” shower not up to task), grubby (flies in room, cobwebs on windows, toothpaste on bathroom glass, overflowing ashtrays in front terrace), Fawltyesque manager (clearly didn’t go to charm school plus he overslept Sunday morning so staff were locked out & breakfast was 30 mins late), hugely overpriced (£175 for one night PLUS £10 "early check-in" for wanting access to our room before 3pm!)

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Guy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaraD343, Owner at Satis House Hotel, responded to this reviewResponded 5 weeks ago

You are right to say the lawn was slightly overgrown. Although we have two gardeners who attend to our grounds weekly one was on holiday and the other had sadly suffered a bereavement which coincided with much needed rain causing a growth spurt. I am pleased to say the grounds are back to their normal condition.
Despite your negatives about our manager I am pleased to read that you thought his breakfast was truly excellent.
Our breakfast times were moved by 30 minutes as guests had requested later breakfast times due to being out at the wedding late the night before. This was discussed and agreed with all other guests on check in. Unfortunately that morning a guest had closed the shutters on the front door following a late return to the hotel which meant staff had to call me to let them in.
There is a brand new power shower in the room this guest stayed in and the room was deep cleaned by 3 members of staff the day before so I take the feedback on the room with a pinch a salt. We also have a brand new restaurant and bar. Staff are on duty all day to maintain hygiene standards in the hotel.
The fact of the matter was the guest was unhappy with us before he arrived as he objected strongly over the phone to being charged for an early check in (which obviously is optional) and is standard in the industry. Indeed many other guests in more expensive rooms had been happy to pay an additional charge so they could get ready in a relaxed manner. This guest made the most of his early check in too indulging in several early glasses of red wine!

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Reviewed 28 August 2018

We have stayed here many times and can honestly say it's always a wonderful experience. It was our anniversary so we wanted to make it special so we knew where we wanted to be.
The staff are amazing, The food is so good, I highly recommend the steak, oh and Ben makes an outstanding burger.
Since our last visit Cara and Andy have made some changes, We really liked the newly decorated restaurant and bar.
Keep doing what your'e doing guys!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank davidG11SL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaraD343, Owner at Satis House Hotel, responded to this reviewResponded 5 weeks ago

Thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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