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“Princess Heights and Kenny's car rental”

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Princess Heights Hotel
Ranked #1 of 8 Hotels in Oyster Pond
Certificate of Excellence
Reviewed 4 weeks ago

We stayed at Princess Heights December 5-14, 2017. The hotel is one of the few that sustained minor damage during Irma. The staff are helpful and responsive. We stayed in a one bedroom suite. The view to the water is lovely - just be aware that you overlook the Westin and there is major reconstruction going on(but reconstruction is going on everywhere). The room was fine. I would stay here again.
We rented a car from Kenny's car rental. The owner, Lesley Bruce, was great. He responded immediately to my inquiry and was very responsive during the entire process. There were no problems with the car.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank thewsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficePH, Manager at Princess Heights Hotel, responded to this reviewResponded 4 weeks ago

Dear guest, thank you for sharing your feedback about your stay at Princess Heights. It is very pleasant to know that our staff and property met your expectations and you had a quality stay at our property. We look forward to having you with us in the future!

Best regards,

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2 - 6 of 762 reviews

Reviewed 9 December 2017 via mobile

My husband and I stayed for 11 days in November/December 2017. We enjoyed our time back on the island. It was our first time staying on Dawn Beach. We loved having the condo with the full kitchen and jacuzzi tub. The sunrises each morning were a beautiful promise of a new day. We were blessed with a double rainbow on our first evening to Princess Heights. The staff was great to work with. We look forward to visiting again soon.

Stayed: November 2017, travelled as a couple
Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficePH, Manager at Princess Heights Hotel, responded to this reviewResponded 5 weeks ago

Dear guest, thank you for such positive review on your stay with at Princess Heights. What a great set of pictures! It is great you made the best out of every morning at the hotel watching the sea and rising sun in front of your balcony (double rainbow included!).

Thank you very much for choosing us. We do hope to have you back in the near future.

Best regards,

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Reviewed 20 September 2017

I was staying at Princess Heights when Irma came roaring through.
The staff in place worked very hard in preparation beforehand and support afterwards.
The staff was absolutely fabulous.
I come to Sint Maarten to work and have stayed at Princess Heights many times.
It has always been, for me, a great place to stay.
You can count on me staying at Princess Heights again when I return.
I hope life is slowly starting to return to normal.
Thank you and your staff for quite the adventure.

Stayed: September 2017
5  Thank asullyga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficePH, Manager at Princess Heights Hotel, responded to this reviewResponded 29 September 2017

Dear guest, thank you very much for staying with us and trusting us with your safety during such an extraordinary event for everyone of us on St. Maarten. It is very pleasant to get your feedback and know that you felt very well taken care of by our staff at Princess Heights. Luckily, thanks to all the preparations made and measures taken before and during the passing of Hurricane Irma, the property only suffered minor damage and is actually open for new reservations. Though it will take some time again before St. Maarten will be rebuild, we hope to come back to being the Friendly Island and a stronger paradise to vacation.

Thank you very much once again for your comments. It really means a lot for us. We look forward to having you once again in the near future.

Best regards,

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Reviewed 7 September 2017

Stayed in the newer units. They are well furnished with all amenities. There is an elevator in these units which the older units do not offer. Our view was superb overlooking Dawn Beach. I recommend using your car to drive down to the beach. I needed to laugh at another review calling out the "goat trail" to get to the beach. The road is steep and not suited to walking unless you're in good physical condition. The staff are friendly, well trained and accommodating. This is a very well run establishment.

Room Tip: New building with end unit on any floor except top floor.
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  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank TheWiseOwl-AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

Be aware staying in the new second building requires a 5 floor hike to the pool. Rooms are average and hiking to the beach will require a Sherpa to lead you up the goat track back to your room. Buyer beware.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficePH, Manager at Princess Heights Hotel, responded to this reviewResponded 31 August 2017

Dear guest, we would like to take the opportunity to clarify about the stairs in our first building and why we believe they do not impact guest experience: 1) Our staff offers in-property transportation to any common areas of the hotel an event nearby places when requested; 2) There is an elevator in the 2nd building plus 3 parking levels covering the 2 buildings. 3) There are stairs in the first building but their use for 2nd building guests is optional, since most SXM travellers rent a car and make use of our private road to get in an out, so the stairs do not represent an impact in their stay. Upon confirming reservations, we strongly recommend all our guests to rent a car due to the unique landscape of the island with hilly roads and also for a more independent tourist experience. On another note, our Assistant General manager checked you in and personally made sure along with the staff that your stay was pleasant and even offered you transportation provided the fact that you decided not to make use of a rental car. We received your overall positive feedback when inhouse and would have liked to know about your discomfort in order to assist and find a solution, since quality, personalized service and assistance to all our guest is the top priority for out hotel staff and management. Thank you for your feedback.

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Additional Information about Princess Heights Hotel

Address: Oyster Pond Road #156 | Dawn Beach, Oyster Pond, St Martin / St Maarten
Phone Number:
Region: Caribbean > St Martin / St Maarten > Sint Maarten > Oyster Pond
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Oyster Pond
Price Range: €127 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Princess Heights Hotel 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Affordable Luxury Boutique Condo Hotel offering Studio, One & Two bedroom Suites with fully equipped gourmet kitchens and large balconies with majestic ocean views to the Atlantic ocean an french St. Barths. It is located on a hillside overlooking dawn beach, which makes the views of this hotel simply astonishing. Princess Heights has been awared multiple times as "St. Maarten Leading Hotel" by the World Travel awards (2013, 2014 and 2016) and also with Tripadvisor's Excellence award for the last 6 years due to the quality of our property and it's personalized, vip guest service. On site hotel amenities include a freshwater pool, free internet, free parking, free daily newspaper, daily maid service, gym room and concierge service. Additional services include: Car rental, Cell phone rental, Beach chair & umbrella rental. 5 Restaurants close by. It's 10 min to Philipsburg, 15 min to Orient Bay and a 4-minute walk to Dawn Beach. ... more   less 
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Also Known As:
Princess Heights Hotel St. Maarten/St. Martin
Princess Heights St Maarten Martin

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