Staff phenomenal. Got locked out the first night. There is no attendant at the desk at night which they do not tell you that upon check-in. There was a sign that said call a number for emergencies. Mind you I am from the U.S. and my phone did not work. I had to walk in the dark to find a stranger to use their phone. They left a message and we waited half an hour. We had EVERYTHING in there but keys and wallet! We stayed at atrium for double the price and was amazing there! The next morning housekeeping let us in. Manager was VERY friendly and apologetic! He gave me free breakfast and free mini bar. I could not get my money back for that night I didn't occupy room because I did it through a 3rd party. I still think more could be done because a/c kept breaking down. The last night I slept in the heat and had a panic attack and went to hospital. Beautiful location, clean and nice staff BUT NO CENTRAL A/C THEY DO NOT MENTION THAT. It says A/C but not central its a wall unit they keep putting Freon in. I suffer from many illnesses and was very uncomfortable. Pool scenery is nice minus wifi not working at pool, the cats that prowl the pool at night and the iguanas running around (which is expected it is an island). As you can see no one at front desk at night and unit in room.
- Official Description (provided by the hotel):
- Boutique hotel located at the border between the French and Dutch side of the island, our rooms are spacious and offer beautiful views of the ocean and the St.Barths island or the Oyster pond marina. ... more less
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- Also Known As:
- Captain Oliver`s Hotel St. Maarten/St. Martin
- Captain Olivers Resort
- Captain Olivers Hotel