We booked 3 rooms there for 3 nights. Nice hotel, warm pool, clean and spacy room.
However it would be nice to have an elevator there, I brought my parent and she's having trouble walking up and down the stairs to the lobby and the restaturant.
Sheraton.com
Taking safety measuresExpedia.comTaking safety measuresExpedia.com
We stayed in this resort for 2 weeks in August and had a great time. Generally it is a very peacefull place although locateded not far from the road. Uncrowded and perfect for relaxation.The area is surrouned by well -kept green spaces,palms,but the beach, however is not the best place for swimming .On the day we arrrived there was a welcome plate with tropicalfruit waiting for us in the room.We enjoyed the food,both breakfasts in a form of buffet and 3 course dinners during which we had a lovely chat with the resturant chef from to time to time.They serve really tasty food.The dinner plates were always beautifully decorated.There are a few nice clean pools with sunbeds on the area both for children and adults.The staff is very kind, rooms are clean and comfortable and well eqiupped- majority facing the sea, cleaned everyday( though the bathroom tub in our room could be replaced with a new one). Geneally the hotel and restaurant manager as well as the cleaning staff did their best to make our stay fully enjoyable. So special thanks to them.The hotel is located about 15 min drive from the city centre, taxies are available just opposite the main entrance at a reasonable price. I guess it's great place for a short stay or a longer one if you look for a quiet stay and relaxation like our we did.
was there 1 night. building was classic. Big surrounding. clean environment. just beside sea. room air cond was not working well. called maintenance few times but never turn up. food choices for breakfast was not so much of choices. Many govt meetings held here. so weekdays breakfast will be crowded i guess.
Stayed here with my family. The service was good, the pools are nice, and the beach is within walking distance with my room! Please add more varieties for the breakfast main course. Overall, will definitely choose Jayakarta Lombok again for holiday.
Hi cicarizka,
Thank you so much for taking the time to leave us this amazing review. We love to hear that you enjoy the pool and the hotel surrounding atmosphere. For the breakfast main course, we will do add more varieties. It will be our pleasure to welcome you back again as our guest in your next visit to Lombok.
once again, thanks for sharing your review with us and the community.
Regards,
Cherry A. Hakim,
General Manager
The Jayakarta Lombok Beach Resorts & Spa
If you really like to see the sunrise and sunset stay in this hotel. Good swimming pool. Near for the gift shop. unique decoration. clean place. The breakfast was variation of food but the test need more.
Dear Trail755143,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We will be happy to get another chance to welcome you back as our guest at The Jayakarta Lombok in your next visit.
Regards,
Cherry A. Hakim,
General Manager
The Jayakarta Lombok Beach Resorts & Spa
Stayed in the hotel for 1 night. Check in and out process smooth. pretty old building. food choices are very average. govt meetings conducted there regularly. room aircond was not working well and it was very hot. Called front desk for help. despite 2 times called.. no one responded to our matter. so service wise,i also rate as average only.
Hi uthayan3666,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Regards,
Cherry A. Hakim,
General Manager
The Jayakarta Lombok Beach Resorts & Spa,
