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Traveller rating
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13
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All reviews swimming pool breakfast was amazing western food agung andry
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Reviewed 3 October 2021 via mobile

Great place to stay, big space. The services are pretty good and the staffs are very friendly and welcoming. Nice location near almost every great place. Very recommended for Sengigi trip. Thank you for the hospitality.

Date of stay: October 2021
Trip type: Travelled on business
Thank YYC8888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aruna Senggigi, Guest Services / Front Office at Aruna Senggigi Resort & Convention, responded to this reviewResponded 8 October 2021

Dear YYC8888,

Thank you for your feed back. We feel honored to know that you recommend us for Senggigi Trip. Also, we thank you for your kind words about our staff. We cannot wait to welcoming you back soon for another great experience in Aruna Senggigi.

Best regards,
Mayang Kristi
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2021 via mobile

thank you for Mr arish to arrange my family vacation so memorable. the hotel location also easy to find and the food is awesome. i like my room view and the pool is crystal clear. i can't wait my next year to go there again.

Date of stay: September 2021
Trip type: Travelled with friends
Thank eric_halim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aruna Senggigi, Guest Services / Front Office at Aruna Senggigi Resort & Convention, responded to this reviewResponded 16 September 2021

Dear eric_halim,

Thank you for your feedback. We love to read that you enjoyed your stay, especially our food. Mr. Arish, our Duty Manager also feels honored to assist you during your stay.

We can't wait to welcoming you back to Aruna Senggigi for another memorable stay.

Regards,
Mayang Kristi
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2021 via mobile

Amazing stay with amazing Aruna Senggigi awesome team and pak Arish thank you for your help during our stay and all the advice where to go during our stay in Lombok. Would love to back again. Stay safe guys.

Date of stay: September 2021
Trip type: Travelled with friends
Thank emma_lilii
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aruna Senggigi, Guest Services / Front Office at Aruna Senggigi Resort & Convention, responded to this reviewResponded 16 September 2021

Dear emma_lilii,

Thank you for your review. We truly happy to know that you enjoyed your stay at Aruna Senggigi. We have sent your compliment to Mr Arish (Duty Manager). He really appreciates it.

We look forward to welcoming you soon to Aruna Senggigi.
Be well.

Regards,
Mayang Kristi
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021

Grate place for leisure. The experience I had was equaling to a 7 star rating. All staff members are very friendly, especially Arish the duty Manager. Thanks a lot for the service, your friendliness, smile and making me feel comfortable.
It’s a big, modern resort, but every spot around the area and rooms are clean and shiny.
Breakfast is amazing as I could also find good sorted Western food to start in a good day. I will definitely come back again and would appreciate such a warm welcome by duty Manager Arish one more time.

Date of stay: September 2021
    • Rooms
    • Cleanliness
    • Service
Thank mtV5384SL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aruna Senggigi, Guest Services / Front Office at Aruna Senggigi Resort & Convention, responded to this reviewResponded 16 September 2021

Dear mtV5384SL,

Thank you for sharing your staying experience at Aruna Senggigi. The fact that you mention us as a 7 star rating hotel means a lot! We love to know that you enjoyed our facilities and our service, especially from Mr. Arish - our Duty Manager, he will be cherished to read your kind words. We try our best to make our guests happy.
We definitely can't wait to welcoming you back soon to Aruna Senggigi for another vacation.

Best regards,
Mayang Kristi
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2021 via mobile

Huge hotel but most area are not used any more. It has 2 pools but none of them has the appeal for me to swim in which is quite unusual. The room is quite big with a balcony and a single chair, another unusual things. Big TV with varieties of channels, limited amenities, empty minibar which is a shame as although the mini mart is nearby but it'll be convenient to have some cold drink handy as the fridge is already there. Library on the 4th floor is a great additional for the hotel. Coffee shop on 3rd floor is unfortunately closed during our visit. Breakfast buffet was average. Located right in the center of Senggigi, where restaurant can be find only by walking distance.

Room tip: Bring your own drinks as the mini bar is empty.
Date of stay: June 2021
Trip type: Travelled with family
Thank rk-art
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aruna Senggigi, Guest Services / Front Office at Aruna Senggigi Resort & Convention, responded to this reviewResponded 2 July 2021

Dear rk-art,

Thank you for taking the time to share such a detailed review about your experience at Aruna Senggigi. We are disheartened to hear that many elements of your stay were disappointing to say the least. However, your review is helpful to know our guests expectation each individual item and to elevate our service and facilities.

We hope to have the chance to welcoming you back soon to Aruna Senggigi with better experience.

Best regards,
Mayang Kristi
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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