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Reviewed 11 July 2018

We checket in in the hotel on friday, the 6. July and payed in advance for 4 days. A very big mistake, we can see now. The hotelroom is ugly and very old, The furniture is very old, The beds are terrible, The air in the room is not good (it was long time ago since the room was used), the toilet is not working all the time, clothes from other guests was founded in the room, refrigerator was dirty, the windows are dirty all over and we saw it was the same dirty windows at the others rooms. We went to their restaurant on evening to order something to eat. The restaurantroom was closed and we had to stay outside. We asked about the menu and they came with a piece of paper written on a pc with some dishes to order. It wasn't trustfully, so we choosed to find another place to eat that evening. Allready friday evening we said at reception that we don't like the hotel and we want our money back for the last three days. The refused that and said that I have to talk with the director next day at 10 o clock. The next day, Saturday morning at 9 o' clock I asked about the director and they told me that he doesn't come. The receptionist from saturday said that I have got wrong information the day before: the director wasn't supose to come that day. Maybe on monday he will come and I can talk to him. That means to stay there even if we don't liked it or wished it. He also refused to pay our money back. Another employer pretended suddently that he is the owner of the hotel and I can talk to him. Even if he wasn't that! And his answer was the same. The only solution the offered was to change the room or to get something free on the hotel (using the sunbeds at the beach or something else). Even if we said that the only ting we want is our money back for the next three days. The breakfast at the hotel was as terrible as the rest of the hotel. The only good thing are the swimmingpool and the seaview. The others areas around the hotel are in bad conditions.
I talk Italian, but my boyfriend doesn't do it. I asked the receptionist to talk English at the moment, so my boyfriend could understand the conversation without translating. He refused it even if he said that he speaks English. Så when i talket to him in English he answered in italian.
There is no connection betwen the price for at room/the numbers of stars of the hotel and the reality. I read their brochure at the hotel: spacious rooms. The size of the room we had it was o,k. for having only one bed in it, not three! This "hotel" shouldn't have the right to be open.
We leaved the hotel Saturday morning and found another place to stay the last 3 days. The director of the hotel or another employers didn't call monday or the next days even if they registered my phone number at chek-in.

Room tip: Stay away from this place!
Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 769roxanah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We stayed here for 2 nights and the experience was the worst. Staff is really rude, don't speak any English and avoids any contact. The room was filthy, there were ants all over, poor air conditioning, view to the highway, door locks did not work properly. The breakfast was the worst, no coffee, no service, no bread, no cups, dirty utensils. We made the mistake and ordered lunch by the pool. We waited for 1 hour to get a glass of wine and cold lunch served from folio package. The toilet by the pool was not working and was full of poop. The pool area was nice and the beach was great. There is a huge potential with this hotel if run properly and with staff who cares about the customers - until then, I recommend to avoid the place!

Date of stay: August 2017
Trip type: Travelled with family
Thank minnakj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2018 via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018
Google Translation

Room tip: se volete passare una buona vacanza questo non è l'hotel adatto a voi!!!!
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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