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2 - 7 of 251 reviews
Reviewed 19 September 2019

If you look into the web it looks like a nice boutique hotel, but reality, it is just a 4 stars. Restaurant medium, short of staff and charm. In the restaurant you have the filling of being in a hospital, all lights are white and decoration is basic and done for local weddings. The only thing good of this place is the price.
Staff on reception desk, should be trainned to be attentive and respectful with customers. They never smile and you will get the impression they do not want you there. Hospitality is all about people business, kindness, welcoming, service oriented are a must in this industry.

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Borja T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2019 via mobile

Lovely basic low key hotel, very nice Italian style but the female staff at the reception (I presume hotel manager) is beyond unfriendly and makes your stay irritable. After many encounters of asking for basic advice, help, directions, coffee, anything - she responds in the most awful and disrespectful manner!

Breakfast is simple and could do with better selection. Tables are not set outside at all? But coffee is very good. Staff around the restaurant are all great and forthcoming

Date of stay: September 2019
Trip type: Travelled with family
Thank Osnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2019

We organised here our wedding reception and we must say that we could have not done a better choice!!
The location is beautifully located among olive trees, there are two possible “outside-rooms” (plus a really pretty plan-B indoor one).
Food (both meat and fish) was excellent with a really high quality and professional service.
We have been thrilled.
A special thank you goes to Giuseppe, Giammichele and Mino.
Highly recommended!

Room tip: perfect for families and wedding receptions
Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank alpresci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2018

Casale Del Murgese 3/5
We stayed here for 2 nights in September 2018 for our friends wedding, who had asked for exclusive use of the resort for family and friends to stay there. We booked the accommodation 6 months in advance and despite doing this, when we arrived, they told us there was a problem with our room and we could not stay with all of our friends and had to stay at the resort down the road – very frustrating. The pool area was nice, with a bar, showers, towels and toilets close by. The room was very spacious with ample room for luggage and a large bathroom and were clean. Buffet breakfast had a varied selection.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Stravio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

We, with another couple, stayed at Casale del Murgese for 4 nights in early September. Grounds and pool area very nice. Beds are comfortable, but room cleaning service is not the best. More than once we found dirty towels still on the floor after room was supposed to have been cleaned, no glasses in the room....only a couple of little plastic cups that were not replaced after first day...we kept having to go to the bar to ask for plastic cups.

We ate dinner in the restaurant a couple of the nights and found both food and service adequate but not outstanding....also, 2 of the nights we were there, large events were taking place on property, which probably absorbed the service staff. Wine was very good.
In conclusion, Casale del Murgese is a lovely property, more attention to detail and service would make it a much higher quality resort, which it purports to be by its online website. A car is a must to get around.

Room tip: Property is spread out, if difficulty with walking ask for room closer to reception/restaurant
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank valerie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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