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All reviews olive trees junior suite wonderful memories full bathrooms swimming pool is local dishes on site restaurant spa sea thousands flowers
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Reviewed 14 November 2019 via mobile

My husband and I stayed here 3 days and the accommodations were comfortable and clean and quite large. The breakfast buffet was amazing with too many delicious choices and the on site restaurant had a creative selection of local dishes and everything we sampled was top notch. The property boasts thousands of olive trees as well a pomegranate trees and palms and beautiful gardens. There are 2 pools and a fully equipped spa. The staff was friendly and professional and we have many wonderful memories of our stay at Masseria San Domenico, Fasano Italy

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank CaroleCarroll442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2019

We spent five nights here recently and had a wonderful time. We're not kids, travel a lot, and stay in a lot of very nice hotels. This is among the nicest we've ever stayed in.

It's set among olive groves and the property is beautiful. The staff was friendly and excellent, the pools really nice, the spa (which we didn't use, was lovely), even the gym, which I did use, was great.

We stayed in a really nicely appointed junior suite which had a marvelous view over the olive groves to the sea. The room itself was very spacious, very nicely furnished, and had two full bathrooms (how often to you see that).

We didn't see other rooms but the building itself is very interesting and, considering how well this place is run, I'd assume they were up to the same standards. Breakfast was a wonderful buffet as well as cooking you anything you' like This is truly a luxury destination, not cheap, but worth the cost

Room tip: Junior suite facing the olive groves
Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
1  Thank AJR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2019 via mobile

There is something very peaceful here. We have come for years. The same staff always friendly and welcoming.
Love the spa too.
We like the local menu and always have a great meal.
We already booked for next year.
Looked at another new Masseria for a friend of ours nearby and thought it was not well priced. Also did not like the atmosphere or layout at all!

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Andrea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2019 via mobile

I booked to stay 3 nights at this 5 star hotel at a cost of over €1000 per night at the end of an 8 day stay in Puglia. The other 3 hotels we stayed in during our trip were great but this was terrible. The hotel was very disappointing and I ended up leaving after one night and staying at the much superior Rocco Forte Torre hotel nearby.

This is the type of hotel my parents may have stayed in 30 years ago and is an unappealing tired example of the way things used to be before everything just got much better.

Why was it so bad?
1. The service was inattentive. It runs on a strict inflexible timetable for the benefit of staff and not guests.
2. The rooms and decor generally were old fashioned and overly fussy and frankly ugly.
3. The beach is not great. We walked the 1 km there partly along the busy road and past the disused factory to be told by the barman that the beach was closed. I queried this as it was 6.00pm and we wanted a drink overlooking the sea and he said that it was difficult to serve us as the bar was due to shut at 7pm! During our conversation he was rude enough to answer a telephone call and ignore me. I pointed out his rudeness and he served us a drink. This is not 5 star service.
4. The spa smells and has clearly received no real investment for many years.
5. The breakfast was foul. Why if you have breakfast included in your room rate of €1000 per night do you have to pay extra for scrambled eggs. The cornflakes were stale and we watched the staff pack it away into bags and probably it has been put out every day for weeks.
6. It offers terrible value for money.

Worst of all it is stiff and simply no fun to be there. If you want a relaxed meal forget it.

The best member of staff we met confided that they didn’t like the hotel either and had worked previously at another local hotel that was much better. We agreed and left after one night.

Avoid unless you want an expensive old people’s’ home experience.

Date of stay: September 2019
Trip type: Travelled with family
1  Thank AEBTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genny M, Responsabile reception at Masseria San Domenico, responded to this reviewResponded 9 September 2019

Dear Sir/Madam,
Thanks for you review.
The things you describe are not even close to reality, maybe you simply prefer cheaper hotels.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2019 via mobile

Of this wonderful hotel, where no animal is allowed (finally a place to rest!!) nor kids under 14. A historical site full of charme and atmosphere, so well taken care of, surrounded by olive trees, fig plants, you walk thru the tuff stones and the lovely flowers, a full immersion into perfumes, colours, light. The bedrooms are very big and comfortable, giant beds, so comfy!! You wake up with the birds’ singing. In the bathroom, very well organised, you find all you need and flowers on your arrival. Fresh fruit from the house trees, fantastic figs, grapes, peaches...a HUGE swimming pool (55 mt) with salted water will cool you down in the hot summer days, with natural rocks and little falls, it’s a pleasure for the eyes and all senses. You can rest under millennial olive trees’ shadow, with the breeze coming from the sea. There are 2 tennis fields, a spa with thalassic-therapy very professional, with a big hot water pool and many rooms for all sort of treatments.
The breakfast is amazing, best breakfast ever: fresh local fruits, homemade cakes, fabulous homemade breads , juices, diet jam, and whatever you have the first day, tea or latte or coffee, they remember your choice and let you find it every morning on your table, with no need to ask further. The girls of breakfast are all very nice and kind, you feel like the Sleeping Beauty with her fairies, they really spoil you with all what you want and are so sweet! I’ll remember Angela for her spontaneous sympathy and kindness. At the restaurant San Domenico I had some bad nights, with confusion and not so good food, but usually is good, not fabulous, and the Sunday night with the Pugliese buffet is fantastic, not to be miss. In the end, a memorable vacation that will be repeated for sure.

Date of stay: August 2019
Trip type: Travelled solo
Thank redfox66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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