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“Decent food, despicable service”
Review of Enso

Enso
Ranked #51 of 626 Restaurants in Regina
Cuisines: Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 28 August 2016

If you're looking for dinner in a clean, sophisticated restaurant with quality food then Enso is for you. However, don't expect the kind of service you'd get at an upper-scale restaurant. Heck, you'll find better service at McDonalds, Moxies or Earls.

The waitress we have gotten on numerous occasions is abrasive, rude and unfriendly.

When she came to ask for our drink order we said, "Yes we will have a few drinks, but would like to order too before it gets too busy." She cut us off saying, "No I'm just taking drink orders I will come back later to take your order."

Don't expect a smile from this waitress until it is time to pay the bill, then you can expect smiles, small talk and compliments.

Go for the takeout and avoid the service that will give you nightmares.

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5  Thank makenziemackay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 76 reviews

Reviewed 20 July 2016

We've eaten here many times and it is always really good. We usually go because we are craving their delicious sushi but most often we end up getting the meal for 2 because the variety is great and everything is delicious.

    • Value
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Thank LauraStarris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2016 via mobile

Enso is a small restaurant with absolutely superb food and service, and a good atmosphere. The menu is definitely focussed on sushi and sashimi but there is something for everyone, including vegetarian offerings. I'll definitely be going back.

Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2016

The sushi is very good for the prairie region and the atmosphere is nice as well. Enso makes a delicious house hot sauce. The biggest problem the poor quality of service. Every time my family has gone to Enso we have received disappointing customer service from the "servers". They are clearly not there to make your dinner enjoyable nor converse in any way. We usually wait 45 - 60 min for food to arrive without any feedback or acknowledgement from the staff. Enso has a monopoly on good sushi in Regina but could easily compete with higher end restaurants if their servers was more efficient, friendlier and considerate.

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3  Thank Mr T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2016 via mobile

I have previously given this restaurant a 5 but this time I have to give it a 2.

they were out of Salmon sashimi on a Thursday at 6:30pm which they should've told us when they gave us the menus instead of after we already decided and tried to order. The way the waitress talked it sounds like they often run out of Salmon sashimi. So hello, maybe they should be ordering more?!?!

the service is very slow. do not come here if you need to get somewhere. We sat down at 6:30 and didn't get our last plate until 7:30 (we didn't even order much)

the prices are way too high for what you get. we ordered a spider roll which was $15 and we got 5 pieces! other places have similar prices and much larger portions. Their price for sashimi is higher than other places. Our total was $80, we didn't have alcohol or dessert and we left hungry.

I am disappointed to say that I will not be coming back here. There are better places in/near Regina that have fresh sushi, better prices, easy to get a table and aren't frequently out of sashimi.

1  Thank K10Schill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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