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2 - 7 of 76 reviews
Reviewed 26 July 2020

Nice place. Arrive was told because of the pandemic, no rooms would be done (daily) no problem.Following morning got some bags at the desk, put garbage in one, dirty towels in another left them in the hall, made the beds. In the morning we received ticket for a nice hot breakfast at the restaurant attached to the hotel. Had 3 different choices. Had 24 hour coffee at desk, microwave and fridge in rooms. Outdoor pool. Very nice young lady as the life guard.Clean and friendly service. The gentleman at the desk in the morning and afternoon twice made fresh coffee for us. We were there for 2 nights would have like to stay for more.

Room tip: Had a room facing the mountain. Big window, nice view.Was quiet during the week.
Date of stay: July 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Lynda B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 September 2019 via mobile

This property is older and has had some updating. It has no elevator so be prepared for stairs. The room was large with vinyl floor that felt a bit sandy. Bed was comfortable. Pillows not so much. Old style heater was very noisy at night. Towels could be bigger.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank Winterrvtraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2019

Well renovated and clean room. Michael at the reception was welcoming. Room had a balcony and the window can be open. No carpet fridge in the room with coffee maker.
Caught in the room was confortable and the room was spacious.

Room tip: Room on the main level and on the of the street were the theater was a good room and quiet
Date of stay: August 2019
    • Value
    • Location
    • Service
1  Thank Suzanne B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CarmelaB333, Manager at Quality Hotel & Suites, responded to this reviewResponded 13 August 2019

We are happy that you enjoyed your stay. Your feedback is very much appreciated.
We hope to have the pleasure to accomodate you again.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2019

Nice hotel, priced well, good staff. Clean and quiet. Several restaurants available within walking distance. Difficult to get into hotel because of the construction and closed lanes in front of the hotel. A full hot breakfast was included at the restaurant next door. Construction on the road started early

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank calgalmo h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 October 2018

Wish there was a choice for 'Good' because I hesitated giving it a 'Very Good' rating. This hotel is being renovated so I can give the management some slack on some of it's deficiencies.
The first room we were assigned was dated had a smokey smell but the front desk person was kind to give us a larger room for the same price. The new room was also a bit dated with wall paper coming off some of the walls and wrinkles in the carpet but it was quite large with a comfortable bed.
A good breakfast was included in the price.
The best part of our stay there was being greeted by the morning front desk person (Catherine) with such warmth and exuberance.
Would suggest to the management to forgo the installation of odour suppressing units in the hallways of the hotel. Not really a great smell when you walk the hallways.
Also very nice housekeeping staff.

Room tip: bottom floor rooms have a sliding door onto a little patio. Nice to have if the weather is good.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Bobberts
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CarmelaB337, Operations director at Quality Hotel & Suites, responded to this reviewResponded 21 October 2018

Thank you for all your comments, I will share it with our staff. Thank you to draw our attention to the odor problem in the hallways. We will work on it and do our best to suppress it.
Hope you will come to visit us again on your next trip to Sherbrooke.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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