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All reviews bread bagels continental breakfast modern decor nice hotel the penthouse self serve large windows hotel is centrally located tub shower fine place paper plates and cups outdoor parking awesome location many ways concrete ceilings juice and coffee
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Reviewed 25 September 2018

This is an extremely comfortable, well-appointed hotel in the middle of downtown. Good service, clean, everything good. But why in the world does it adhere to a New York theme? Extremely contemporary design, stark colors, etc. just don't fit with Sherbrooke or the Eastern Townships in general, and that's a puzzlement, to say the least. But it's certainly a fine place to stay, quixotic as it is.

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank jakester88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

This Hotel is quite nice esthetically. Staff is great and friendly. Rooms are standard if not a little small. Our room had a damp odor to it . Breakfast was not really what you would expect for a continental breakfast - we were disappointed.
for over all bag for your buck, I would think twice re staying at this hotel. I would not recommend this as a kid friendly hotel

Room Tip: Away from the elevator, and room with lake view
  • Stayed: September 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

I came all the way from Dubai to visit Sherbrooke city in Canada, We stayed in Grand Times Hotel and we had a memorable stay in this hotel due its location, view, staff and atmosphere... starting with the hotel general manager Sylvie who welcomed us with a warm and big smile and then Isabelle the receptionist who did an amazing job and smooth check in, I highly recommend this hotel and I will definitely come back.

Stayed: September 2018, travelled on business
Thank Saad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018

Modernistic and cold, dark colors and apparent concrete ceilings in bedroom not painted,
limited staff, no dining room, breafast served with paper plates, plastic cutlery, bread in original wrapping, coffee
served in paper cups, overpriced for what is offered, not recommended

Stayed: July 2018
1  Thank Francineberbiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timeshotel-S, Public Relations Manager at Grand Times Hotel Sherbrooke, responded to this reviewResponded 7 August 2018


First of all, thanks to you for taking a moment to write us this comment. Feed backs from our guests are the main way for us to improve ourselves in such manner to offer you the service you deserve. Regarding the dishes and cutlery used during breakfast, we want to reassure you by telling you that all the products are biodegradable within a 3-years lap. We ran some tests in the past and it turned out that our actual way is more ecological than using real dishes and cutlery (with all the water and soap needed for the cleaning). As our customers, environment is an everyday concern to us and we try to make regular choices in way to limit our impact for the future.

The Grand Times Hotel has chosen to be a New Yorker style, very zen with an urban decor. It is unfortunate that you have not enjoyed the style of our establishment, but hopefully it will appeal to other travelers.

Regarding the dining room, we offer the VIP club to all of our clients to compensate. It allows them to have a better diversity and to get a 10-15% discount on their bill directly at the restaurant.

Once again, thank you for the time you take to write this comment. Hoping to have the chance to welcome you again for a further stay in one of our four locations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018

Great staff, beautiful interior, and awesome location. Clean and comfortable. The staff was friendly and spoke English. Near park and restaurants. Comfortable rooms. Plenty of parking. Free breakfast was minimal but sufficient.

Stayed: July 2018
Thank swamp_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timeshotel-S, Public Relations Manager at Grand Times Hotel Sherbrooke, responded to this reviewResponded 7 August 2018

Thank you very much for this great comment. We're always pleased to find out our clients are satisfied of their stay at our hotel. We work everyday to make every experience special and pleasant for each of our guests and good words are heart-warming to us.

Hoping to welcome you or your friends for a further stay in one of or locations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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