We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fantastic location, great room, friendly staff!”
5 of 5 bubbles Review of Hotel Sainte-Anne

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Sainte-Anne
Ranked #40 of 101 Hotels in Quebec City
Certificate of Excellence
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic location, great room, friendly staff!”
5 of 5 bubbles Reviewed 29 December 2011

We stayed here over the Christmas period, we could not have been happier!!

The staff were very friendly and helpful and spoke good english! the hotel is right in the middle of Old Town and a stones throw from the Chateau Frontenac.

Great modern looking room, very clean and comfortable.
I would recommend this hotel to anyone!

Room Tip: You can pay more to have a room with a view from the front of the building, we didn't and had a...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

565 reviews from our community

Traveller rating
    224
    226
    85
    16
    14
See reviews for
122
297
18
16
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 December 2011

This was a great place to say when you are visiting Old Quebec. The room was very nice, comfortable bed, with a great bathroom. The staff were very friendly. The location is fantastic, right across a scenic laneway from the Frontenac. I would recommend to my friends.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hjm2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 10 December 2011

Bad service, staff lacking initiative, staff smoking with doors open brings stench inside the conference room. Ordinary rooms. Luxury room is a joke, not worth it. Washroom faucet broken. Lacking toilet paper. Arriving for lunch, the tables were still messy from breakfast time.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marc_Alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHSA, Manager at Hotel Sainte-Anne, responded to this review, 22 December 2011
Hello Mister Marc Alex,

Our team is composed of employees who work hard to make sure that our guests have a memorable stay. Our priority is to always make ourselves available whenever a client has a question or need. We are sorry to hear that you lived a situation that gave you an other impression. We put a great importance in the comfort and happiness of our clientele. For this reason, I am sure that with one small phone call to our front desk, it would have been a pleasure for us to bring you toilet paper, fix your washroom faucet and everything that you felt was needed.

All of our rooms are different and offer different views and type of walls. I can assure you that we are extremely flexible whenever our clients are unhappy with a certain room. We would not accept any our clients to stay in a room that he finds ordinary.

We understand how the smell of tobacco can be very uncomfortable and we are deeply sorry for this complication. We can assure you that none of our employees smoke inside the hotel. We are a non smoking hotel and we are very strict on this matter. Our employees were smoking outside and did not intend to make you uncomfortable. Immediately, when they were informed that the smoking scent was bothering the group, they respected the 9 meters distance. Thanks to your comments, we were able to make sure that all of our employees are now smoking at a distance of 9 meters and more of every exit. We can now guarantee that this situation will never happen again.

Our deluxe rooms offer you twice as much space as our standard rooms. Instead of just having a beautiful modern shower, you will find a bathtub for two people and a modern shower. You will also find a small sofa for one person, and a view over the Sainte Anne Street. We can assure you that every description found on our website and other websites offer accurate descriptions and pictures.

We are always looking for improvement in our service and we want to thank you deeply for taking the time to express your opinion. We would greatly appreciate if we could take a few minutes of your time to let us know how our staff gave you a bad service and how they had a lack of initiative. We want to make sure that no other guest will have to live the challenge that you lived during your stay. You can contact us directly at our toll free number 1 877 222 9422.

We wish you a wonderful holiday season!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 18 November 2011

This was a romantic getaway, and St. Anne's was perfect. We had a Queen Superior, a little more room; the bathroom has a glass shower but a solid wall unlike some of the reviews that are written here (a few reviews I read said that there was a glass wall). Bathroom was a decent size.

The location--perfect-- it was pouring rain and cold all weekend--so it was very easy to pop back into the hotel to drop off purchases or nap or just change out of wet things.

The continental buffet was very nice; fresh, buttery croissants, fresh fruit, coffee, boiled eggs and yogurt. Enough to please everybody.

Staff was very helpful and friendly.

The TVs were old but we were not there to watch TV.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nyasa07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
89 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed 16 October 2011

We absolutely loved the location of this hotel, right next to the visitor center in the center of the old walled city. The room was quiet, spacious, clean, and modern. Wi-Fi worked great. However, there was no closet space in which to hang clothes, no dresser to put clothes in, no hooks on the wall to hang jackets on. The bathroom wall was glass so you can see people while they are in the bathroom and showering. Kind of kinky, but not so nice when someone gets up in the middle of the night, turns on the bathroom light, and floods the bedroom with light. We would NOT stay here again.

Room Tip: If visiting as a tourist, be sure to find a hotel inside the walled city. Everything will be within...
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwillie44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Quebec City hotels
0.1 km away
Hotel Clarendon
Hotel Clarendon
#39 of 101 in Quebec City
4.0 of 5 bubbles 1,353 reviews
0.0 km away
Auberge Place D'Armes
Auberge Place D'Armes
#8 of 101 in Quebec City
4.5 of 5 bubbles 1,396 reviews
0.3 km away
Maison du Fort
Maison du Fort
#4 of 101 in Quebec City
5.0 of 5 bubbles 723 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Chateau Fleur de Lys - L'HOTEL
Chateau Fleur de Lys - L'HOTEL
#10 of 101 in Quebec City
4.5 of 5 bubbles 504 reviews
0.3 km away
Hotel Chateau Bellevue
Hotel Chateau Bellevue
#29 of 101 in Quebec City
4.0 of 5 bubbles 930 reviews
0.3 km away
Hotel Le Priori
Hotel Le Priori
#6 of 101 in Quebec City
4.5 of 5 bubbles 1,028 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Sainte-Anne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sainte-Anne

Property: Hotel Sainte-Anne
Address: 32, rue Sainte-Anne, Quebec City, Quebec G1R 3X3, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service
Hotel Style:
#39 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): €
Hotel Class:3 star — Hotel Sainte-Anne 3*
Number of rooms: 28
Official Description (provided by the hotel):
Located in the heart of Old Quebec, the building that houses the Hotel Sainte-Anne is a living witness of the history of downtown Québec. Before becoming a hotel, the place was a center of festivity where politicians met after long hours spent in the National Assembly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ebookers, Expedia, Booking.com, Travel Republic (UK), Agoda and TripOnline SA so you can book your Hotel Sainte-Anne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sainte-Anne Quebec/Quebec City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing