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“Huge hotel, great location in Quebec”
Review of Hilton Quebec

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Hilton Quebec
Ranked #34 of 102 Hotels in Quebec City
Certificate of Excellence
Reviewed 1 March 2012

We stayed in the Hilton for Winter Carnival and had a very pleasant stay. The weather was awful when we got in with tons of snow, and although we had considered staying in the Old City, we were glad that we didn't as the smaller streets of the Old City would have been tough to navigate around with all of the snow and plowing that was going on. The lobby is a great meeting place, with a pretty decent bar, and standard buffet breakfast (not included in our room). Our room had a pretty amazing view of Quebec, and was standard and clean, like we've come to expect from the Hilton chain. It is a very large hotel, and a lot of ski group do stay here--our only complaint is that the elevators are really not sufficient for the size of the hotel. You can spend 10-15 minutes waiting for an elevator that you can fit into, which is a ridiculous problem that I've not experienced elsewhere. Overall, however, comfortable and functional, and in a great location in Quebec City.

Room Tip: ask for a view of the government buildings--it is a gorgeous view
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  • Stayed: January 2012, travelled with friends
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2  Thank travelrabbit2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 February 2012

This was my 4th trip to Quebec City and previously I had stayed in a small hotel in Old Quebec. On check in I asked about upgrading to the "executive floor" and was discouraged to do so by the clerk. After checking into our room, I noted a guard on the floor over the course of 2 hours. Then I learned there was a very large group of either high school or college students staying there. They checked out the next day so it turned out to be minor, but why would the desk clerk see a middle 50's couple and not jump at our inquiry to upgrade our room??
We were also not informed on check in that the hotel restaurant was closed to accommodate the World Cup snowboard athletes staying at the hotel. Why not mention this?
The room was impeccably clean, the location perfect, 90% of the hotel staff were very helpful, but we were not given enough information on check in, nor was there anything written in our room. And why is the internet free in the lobby, but $12/day in the room. If I stay here again (maybe next year for the same event) I will definitely pay the extra $ and stay on the executive floor.
BTW, if you stay there when the hotel is packed, use the service elevators, way faster.

  • Stayed: February 2012, travelled with friends
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3  Thank starshine18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

We recently returned to the Quebec City Hilton for our family ski trip. On arrival, we were asked to go to the 23 rd. floor for the Concierge in the Executive Lounge to check us in.This we did and were met by G. whom we had met on previous visits.Our rooms were on the Executive level so we had access to the lounge for breakfast , evening hors d'oeuvres and use during the day if you so wished. We were quickly checked in and went to our rooms where the porter was waiting with our bags. Much of what I could say would be a repeat of my reviews of previous visits to the Hilton so I will simply state that from G. and R. in the Executive Lounge to all the staff we had contact with, we were treated to a superb stay at the hotel.Nothing was too much trouble and the friendly approach was most welcome. This may seem like a review written by the General Manager. I have no connection with this hotel whatsoever apart from six or seven trips there. Other people may not have the same opinion about their visits as I have about ours. They have missed out perhaps where we certainly didn't. We look forward to visiting again.

  • Stayed: February 2012, travelled with family
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1  Thank ALord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

Absolutely perfect location! As a photographer I really appreciated the view on Parliament!
Came there with family and friends for Christmas vacations, stayed for 3 days.
Night of December 25th gave as such a fairy tale feeling, it was superb! It started actually with the view down on square and Parliament from our room! We just entered the room when I looking out of the window noticed a show with torches in the distance, through the snow falling down... It was simply magical. Could't wait to get outside. It was warm and snowing and we walked in Old City soooo excited!
It was really magical night!
Overall it is a great location despite a few down points.
Rooms are tight, it's true.
Bell hop service a little bit too insistent.
Room service coming too early :(
But anyway, staff does the perfect job. We got adjacent rooms even though we had a dog.
And, oh, yes - pool :) It is a stand out moment why we wanted to stay in this Hilton. Reminded me of my childhood (swam a lot in winter in open pool) so I wanted my son to enjoy this. And he had a blast for sure. I wish it was bigger though, so adults will have the same fun :)
Even my wife who is always freezing went into it.
Unfortunately a sauna is not a bright moment since too many people come in and out all the time and temperature simply can't get to a right degree. So don't have a hope for it...
Parking is quite convenient, you can park yourself , it's in the same building, and elevators come to the hotel's lobby.
Dogs are allowed, so we were fine having a foxterrier puppy with us.
I believe we would go there in the summer too. Wish we could be there for Winter Carnival...

  • Stayed: December 2011, travelled with family
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1  Thank NYC_photography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Nice view, clean, but.......

windows suck you can hear traffic as if there were no windows. Not a great hotel for light sleepers. Tv is old and viewing is not very good even to adjust screen controls., no microwave for heat pads for sport related injuries AND MAKE SURE YOU ASK NOT TO BE PUT ON THE SAME FLOOR WITH A LARGE GROUP OF TEENAGERS, made noise until 2:30 AM so DOUBLY make sure you ask what other groups are on the same floor.

Very nice mattress on the bed and nice location in Old Quebec.

I wish I saw a review like this before booking, can't believe the lack of sound proofing, boooo:(

Room Tip: Read the review and you'll see.
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  • Stayed: February 2012, travelled as a couple
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Quebec

Address: 1100 Rene Levesque East, Quebec City, Quebec G1R 5V2, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Quebec City
#25 Business Hotel in Quebec City
#30 Family Hotel in Quebec City
#38 Romantic Hotel in Quebec City
Price Range: €109 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Quebec 4*
Number of rooms: 571
Official Description (provided by the hotel):
A 4-star getaway in the heart of all major events! Choose the Hilton Quebec City and explore the charm of Canada's oldest city. The hotel is just a 20-minute drive from the airport and five minutes from the train station. Located on Parliament Hill, just steps from Old Quebec and the main tourist attractions, the Hilton Québec is renowned for its impeccable service and exceptional location. Each of the 571 rooms offers spectacular views of the city. Executive rooms offer exclusive access to the superb Executive Lounge including complimentary continental breakfast in the morning, hors d'oeuvres and non-alcoholic beverages in the evening. With the heated outdoor swimming pool open all year round, the 24-hour fitness center, the Allegro restaurant and bar or the buffet of local products with panoramic views at Resto Le23, Hilton Québec has it all! ... more   less 
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Also Known As:
Hilton Quebec Hotel Quebec City
Hilton Quebec City
Hilton Hotel Quebec City
Hilton Quebec Quebec City

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