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“Huge hotel, great location in Quebec” 4 of 5 bubbles
Review of Hilton Quebec

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Hilton Quebec
Ranked #35 of 104 Hotels in Quebec City
Certificate of Excellence
Boston, Massachusetts
Level Contributor
78 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Huge hotel, great location in Quebec”
4 of 5 bubbles Reviewed 1 March 2012

We stayed in the Hilton for Winter Carnival and had a very pleasant stay. The weather was awful when we got in with tons of snow, and although we had considered staying in the Old City, we were glad that we didn't as the smaller streets of the Old City would have been tough to navigate around with all of the snow and plowing that was going on. The lobby is a great meeting place, with a pretty decent bar, and standard buffet breakfast (not included in our room). Our room had a pretty amazing view of Quebec, and was standard and clean, like we've come to expect from the Hilton chain. It is a very large hotel, and a lot of ski group do stay here--our only complaint is that the elevators are really not sufficient for the size of the hotel. You can spend 10-15 minutes waiting for an elevator that you can fit into, which is a ridiculous problem that I've not experienced elsewhere. Overall, however, comfortable and functional, and in a great location in Quebec City.

Room Tip: ask for a view of the government buildings--it is a gorgeous view
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  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank travelrabbit2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (481)
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English first
Manchester, Vermont
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

This was my 4th trip to Quebec City and previously I had stayed in a small hotel in Old Quebec. On check in I asked about upgrading to the "executive floor" and was discouraged to do so by the clerk. After checking into our room, I noted a guard on the floor over the course of 2 hours. Then I learned there was a very large group of either high school or college students staying there. They checked out the next day so it turned out to be minor, but why would the desk clerk see a middle 50's couple and not jump at our inquiry to upgrade our room??
We were also not informed on check in that the hotel restaurant was closed to accommodate the World Cup snowboard athletes staying at the hotel. Why not mention this?
The room was impeccably clean, the location perfect, 90% of the hotel staff were very helpful, but we were not given enough information on check in, nor was there anything written in our room. And why is the internet free in the lobby, but $12/day in the room. If I stay here again (maybe next year for the same event) I will definitely pay the extra $ and stay on the executive floor.
BTW, if you stay there when the hotel is packed, use the service elevators, way faster.

  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank starshine18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton U.k.
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

We recently returned to the Quebec City Hilton for our family ski trip. On arrival, we were asked to go to the 23 rd. floor for the Concierge in the Executive Lounge to check us in.This we did and were met by G. whom we had met on previous visits.Our rooms were on the Executive level so we had access to the lounge for breakfast , evening hors d'oeuvres and use during the day if you so wished. We were quickly checked in and went to our rooms where the porter was waiting with our bags. Much of what I could say would be a repeat of my reviews of previous visits to the Hilton so I will simply state that from G. and R. in the Executive Lounge to all the staff we had contact with, we were treated to a superb stay at the hotel.Nothing was too much trouble and the friendly approach was most welcome. This may seem like a review written by the General Manager. I have no connection with this hotel whatsoever apart from six or seven trips there. Other people may not have the same opinion about their visits as I have about ours. They have missed out perhaps where we certainly didn't. We look forward to visiting again.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ALord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

Absolutely perfect location! As a photographer I really appreciated the view on Parliament!
Came there with family and friends for Christmas vacations, stayed for 3 days.
Night of December 25th gave as such a fairy tale feeling, it was superb! It started actually with the view down on square and Parliament from our room! We just entered the room when I looking out of the window noticed a show with torches in the distance, through the snow falling down... It was simply magical. Could't wait to get outside. It was warm and snowing and we walked in Old City soooo excited!
It was really magical night!
Overall it is a great location despite a few down points.
Rooms are tight, it's true.
Bell hop service a little bit too insistent.
Room service coming too early :(
But anyway, staff does the perfect job. We got adjacent rooms even though we had a dog.
And, oh, yes - pool :) It is a stand out moment why we wanted to stay in this Hilton. Reminded me of my childhood (swam a lot in winter in open pool) so I wanted my son to enjoy this. And he had a blast for sure. I wish it was bigger though, so adults will have the same fun :)
Even my wife who is always freezing went into it.
Unfortunately a sauna is not a bright moment since too many people come in and out all the time and temperature simply can't get to a right degree. So don't have a hope for it...
Parking is quite convenient, you can park yourself , it's in the same building, and elevators come to the hotel's lobby.
Dogs are allowed, so we were fine having a foxterrier puppy with us.
I believe we would go there in the summer too. Wish we could be there for Winter Carnival...

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NYC_photography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
3 of 5 bubbles Reviewed 20 February 2012

Nice view, clean, but.......

windows suck you can hear traffic as if there were no windows. Not a great hotel for light sleepers. Tv is old and viewing is not very good even to adjust screen controls., no microwave for heat pads for sport related injuries AND MAKE SURE YOU ASK NOT TO BE PUT ON THE SAME FLOOR WITH A LARGE GROUP OF TEENAGERS, made noise until 2:30 AM so DOUBLY make sure you ask what other groups are on the same floor.

Very nice mattress on the bed and nice location in Old Quebec.

I wish I saw a review like this before booking, can't believe the lack of sound proofing, boooo:(

Room Tip: Read the review and you'll see.
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Quebec

Property: Hilton Quebec
Address: 1100 Rene Levesque East, Quebec City, Quebec G1R 5V2, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Quebec City
#25 Business Hotel in Quebec City
#30 Family Hotel in Quebec City
#38 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): €
Hotel Class:4 star — Hilton Quebec 4*
Number of rooms: 571
Official Description (provided by the hotel):
Now Offering Free WiFi!Choose the Hilton Quebec and explore the charm of Canada's oldest city. The hotels is just a 20-minute drive to Quebec International Airport and five minutes from the train and bus stations. Located steps from the cities top attractions and festivals. Close to the city's government and business attractions. Visit the Old Town to take in Quebec's culture and historical significance. Retire to a spacious guest room with free WiFi with gorgeous views of the St. Lawrence River and Old Quebec. Executive rooms provide exclusive access to the stunning Executive Lounge with complimentary continental breakfast in the morning and hors d'oeuvres and drinks in the evening. Work out in our modern fitness center, swim laps in the heated outdoor pool or enjoy a meal at the Allegro Restaurant. ... more   less 
Reservation Options:
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Also Known As:
Hilton Quebec Hotel Quebec City
Hilton Quebec City
Hilton Hotel Quebec City
Hilton Quebec Quebec City

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