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Reviews (542)
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Reviewed 4 August 2017

Hotel was located on a vacation resort just outside Quebec City that had a variety of amenities: huge indoor water park, spa service with multiple heated pools, snow park with tube slides and many restaurants. Tour package offered hotel stay in the event we couldn't tolerate a night in the ice hotel but did not need to. The arctic sleeping bags were surprisingly enough to keep us warm even while sleeping in non-cotton pajamas. The bathroom was a portable toilet adjacent to the ice hotel. The interior of the ice hotel was phenomenal and impressive from the 3 ice bars to the ice slide. Also had a dog sled adventurer that was most fun and unforgettable. Definitely a unique and memorable experience!

  • Stayed: February 2017, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank QUYNH73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

Lots of detail with ice glasses, ice beds, ice chapel, ice slides, ice seats and benches. It was a lot of fun to see. They were even brave enough to have hot tubs, saunas and even a fire place in an ice hotel. Well done.

  • Stayed: February 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank DingoBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017

Bundle up for Hôtel de Glace, one of North America’s most unique and iconic experiences .. if you can brave the constant - 7°C (19.4 °F) temperatures INSIDE the Hotel!

Hôtel de Glace is located only 4 km from the north end of Québec City. Hôtel de Glace with its huge snow vaults, its crystalline ice sculptures, its 44 rooms and suites, the Hôtel de Glace impresses by its dazzling decor.

A theme suite at the Hôtel de Glace including the Nordic sleeping bag for the night is available for hardy souls. But no worries the Valcartier Hotel adjacent to the Hôtel de Glace in case you want to return to the warmth of a room and soft bed.

This year even Père Noël (Father Christmas or Santa Claus) had his own Suite decorated just for him & Mrs. Claus.

Enjoy the experience!

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank debrakgrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017 via mobile

Was an awesome place to see! Each room is unique. We didn't stay here, just visited. There are a few bars in the hotel and there's even a chapel to get married in. Our tour guide was very friendly! He offered to give the tour in French or English

Stayed: June 2016, travelled with friends
2  Thank Jenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valcartier, Responsable de la réception at Hotel de Glace, responded to this reviewResponded 10 May 2017

Thank Jenny. We are realy happy to read that you enjoy your visit at the Ice Hotel. It will be a pleasure to see you next year.

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Reviewed 3 May 2017

I was visit this place to know how it is working. I hear a lot about Hotel made by ice", but when you visit and understand you feel how incredible it is. Personal are so helpful all the time. The place deserve one night or day in your life.

  • Stayed: March 2017, travelled solo
    • Location
    • Cleanliness
    • Service
3  Thank CASBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valcartier, Responsable de la réception at Hotel de Glace, responded to this reviewResponded 4 May 2017

It was a pleasure to read you and know the feeling that you have in this beautiful place. We hope see you next year:) thanks

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