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“A solid little place”

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Novotel Montreal Center
Ranked #43 of 163 Hotels in Montreal
Melbourne, Australia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A solid little place”
3 of 5 bubbles Reviewed 9 April 2012

Okay so it's probably a bit unfair to review them on this, but when I arrived in Montreal the hotel was in the midst of upgrades. There was building stuff everywhere, their main foyer was not in use, and the checkin/out tables where in the hallway of level 2.

But still the staff where great - helping me find food at 3am after a long flight, suggesting places to visit and check out for my 2 days in Montreal. The location is great, and generally the hotel room was quiet (except when there is a jackhammer going downstairs in the morning). Warm and friendly and their onsite restaurant was really good too.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, 11 April 2012
Dear Keranm,

Thank you for sharing your comments about your stay last December, they will be forwarded to our hotel staff for their review.

I would like to thank you for being so positive about our renovations, as December was one of the most difficult month as we had to remove the marble floor and take down some walls.
The result is fantastic and I am happy to report that our lobby is 99% finished, we just need touch ups here and there.

We would be more than happy to welcome you back when you travel to Montreal,

All the best,

Xich-Vê
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
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Guelph
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

Excellent value - half a block from the Bell Centre and one block from Ste Catharine St. and the Montreal nightlife all at a great price. Rooms are recently renovated and were clean and tidy. We stayed as part of a batchelor party weekend and would definately stay here again.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Rob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, 5 April 2012
Dear RobT,
Thank you for your positive comments, I have passed it on to our hotel team.
We look forward to seeing you again at the Novotel Montreal Centre,

Have a great week-end!

Xich-Vê
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rimouski, Canada
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Haved always postponned writing "reviews" on Novotel Montreal Center, despite having always enjoyed staying there many times in the past years.

Place is very well located (between Rene-Levesque / Ste-Catherine & Peel / Crescent) no doubt about it. Secure underground parking......and an excellent restaurant ( L'O ) on site.....

But what made me coming back repeatedly are the Rates and the Quality of the place according to it's rating..... I've always got for my money....and more.....especially considering the friendliness and competence of the staff....that makes you feel like at home and in a great hotel at the same time...

I've recommanded Novotel to my best friends and family members.

Room Tip: High floor rooms have a good view on the City
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank GoBolts4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, 28 March 2012
Dear GoBolts4,

Many thanks for your great comments, it really is motivating to read messages like yours, it has been forwarded to our entire hotel personnel.

We hope to see you again at our property,and remain at your disposal if you need anything,

Kind regards,

Xich-Vê
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

Lobby was under massive renovation when I stayed there. Didn't really matter, even thought it was a good sign! Room was freshly renovated (with poor taste, but still...) What a surprise when I wanted to give a bath to my son a found the tub old and dirty. Some stains made it uninviting, had some hairs in it and dried soap or shampoo on the tile. So we forgot the bath for that night. At bed time, we had a hard time sleeping because we could feel the springs in the mattress. Not at all comfortable. Restaurant looked good but food was kind of cold. Coffee was, well... not coffee! Tasted like coffee flavored hot water. Pricing was good but I will not go back to this hotel.

Room Tip: Ask for a room far from the elevator as the soundproofing is not good!
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kiwifraise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, 20 March 2012
Dear Kiwifraise,

Thank you for sharing your experience at the Novotel Montreal Centre.

First of all, I would like to apologize for the bathroom situation : I hope you signaled this problem to our personnel so we could advise our head of housekeeping, and therefore, send someone to properly attend to the bathroom.

As far as the mattress is concerned, most of our guests found them very comfortable, since we changed them all within the last two years. If you'd care to personally email me your room number, I will have our Head of Technical look into the mattress and change it if necessary.

Although understand food taste are very personal, I am sorry to read that you found our food cold and that you did not enjoy the Lavazza coffee we served. I will certainly pass on your comments to our food and beverage director.

We stilI hope to welcome you back soon, and remain at your disposal if you have any questions,

Kind regards

Xich-Vê
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Montreal Center

Property: Novotel Montreal Center
Address: 1180 Rue de la Montagne, Montreal, Quebec H3G 1Z1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#26 Luxury Hotel in Montreal
#44 Family Hotel in Montreal
#45 Business Hotel in Montreal
#47 Romantic Hotel in Montreal
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Novotel Montreal Center 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Montreal Centre hotel is located the the heart of the business centre of downtown Montreal. The hotel is walking distance from shopping, restaurants and Old Montreal. The hotel boasts newly renovated executive rooms, all hallways, carpets, wallpaper and fitness centre for end of 2010, as well as the reception area in 2012. Restaurant lounge bar, multimedia meeting rooms for seminars and conferences. Underground parking is available at a charge. Wired and WiFi internet access is available in all guest rooms as well as well as WiFi in public areas. ... more   less 
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Also Known As:
Novotel Montreal Hotel Montreal
Accor Montreal Center
Montreal Novotel
Hotel Novotel

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