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All reviews valet parking great location pull open gym access cafe mocha free breakfast was a bonus english speaking channels degrees fahrenheit coffee machine in the lobby tax included fast internet wifi worked very well great street berri metro station comfy room hot and cold items walking distance
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42 - 47 of 347 reviews
Reviewed 3 April 2018

The hotel was very new, with modern amenities in the room. The rooms are on the small side compared to older properties though. We had to set up our luggage rack in the bathroom. My biggest ‘like’ of this hotel was the excellent breakfast – plenty of fresh fruit, healthy yogurt bar, and premium breads (bagels, croissants, muffins) in addition to some common foods like eggs, sausages, pancakes etc. My biggest complaint is the fact that there is only 1 elevator for 6 floors so expect long wait times during the peak hours (such as breakfast). Parking is a little pricey, but we found cheaper options at a public lot in the neighborhood if you don’t mind the extra effort.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Canuck2103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

My husband and I just returned from a 2-day stay over Easter at this hotel and it was a very nice experience. The room was nice and comfortable, nice bed, the washroom was lovely, all in all very nice. Location was great, as it's downtown Montreal. Our room was at the back of the hotel, which we were told overlooks Mount Royal but since it's downtown, the views weren't that great although we could see Mount Royal in the distance. The staff were very nice, including the front desk staff, breakfast staff as well as cleaning staff. Breakfast was good too. We opted for valet parking at $25 per night instead of parking elsewhere.

Room Tip: We had a room at the back of the hotel and it was very quiet.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank ShanezinToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Really nice hotel, modern, clean and new. No complaints at all with the hotel itself, check in was fast, the room was very nice- well decorated, very clean, spacious enough, and comfortable. The bed was great, comfy mattress and nice linens. The glass shower was great. Fast free internet, and good breakfast included. We also used the computer and vending machines in the mezzanine, which was very convenient. The only drawback is the neighbourhood, we weren’t uncomfortable on the street, but it’s a little sketchy in places.

Stayed: March 2018, travelled with family
Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

Pros: Price, Location(close to old montreal, better hotel than closeby ones) Friendly and helpful staff, clean room

Cons: No Restaurant ( new property)- Hotel should remove the option of restaurant on the web, I dont know why it says restaurant when there isnt one!

Missing amenities (had to ask for amenities on an ongoing basis), Too much usage of paper plates (probably because not much staff at this hotel)

Probably would go to a hotel where there is more service :)
Only recommend if you are close to Old Montreal(better hotel than the ones closeby)

Stayed: March 2018, travelled with family
Thank Shauwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this reviewResponded 9 March 2018

Dear Guest,

We thank you for choosing our hotel and for taking the time to provide your feedback. We appreciate your feedback as this will help make improvements and allow us to better serve our guests in the future.

We hope that you would consider our hotel again and give us a second chance to make things right.

Best Regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Hotel is located in very busy part of St Catherine. Valet parking is available for $25 per day which I recommend as parking is in short supply in the area, it includes in-out privileges.
As hotel is fairly new, so the room look very clean. Rooms are on the smaller side but it is expected as it is in central area. I was able to find discounted rate, I don't think it is worth the over $300 rate.
I like the convenience of the espresso machine located in the lobby, which I was able to enjoy throughout the day.
During the Summer days, there are many festivals on St Catherine, so I don't recommend it for people want quiet and peaceful stay. There is so much night life on St Catherine during the summer nights. Overall I had a good stay.

Stayed: July 2017
Thank 752bangc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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